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Claims Handler CH2
Application Deadline: 31 July 2026
Department: Legal
Employment Type: Permanent - Full Time
Location: Liverpool
Reporting To: Team Leader
Description
🚗 Motor Claims Handler (CH2)
Location: Liverpool
Contract: Permanent
Hours: Full-time, 35 hours per week
Are you an experienced Motor Claims Handler looking to take the next step in your career? Join Keoghs in Liverpool and become part of a high-performing team managing pre-litigated motor claims up to £15,000, including Personal Injury (PI), from inception through to settlement.
If you’re organised, detail-focused, and confident managing your own caseload — we want to hear from you.
Key Responsibilities
💼 What You’ll Be Doing
- Managing a caseload of pre-litigated motor claims (including PI) efficiently and confidently from start to finish
- Delivering high standards of service and productivity
- Working collaboratively with colleagues to achieve the best outcomes
- Maintaining accurate data and ensuring systems are up to date
- Communicating clearly and professionally with clients
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Skills, Knowledge & Expertise
🎯 What We’re Looking For
- 12 months’ relevant experience or 6 months’ experience plus a law degree (or equivalent)
- Experience using the MOJ Claims Portal
- Excellent attention to detail
- Strong communication and negotiation skills
- Organised and able to manage your own workload effectively
- A client-focused mindset with great customer service skills
Job Benefits
🌟 Why Join Keoghs?
At Keoghs, our values shape everything we do:
- We are Connected
- We are Dynamic
- We are Innovative
- We Succeed Together
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Your very own career expert that helps elevate your application to the next level.
You’ll be part of a collaborative and supportive environment where your contribution genuinely matters.
🎁 What’s in It for You?
- 25 days’ holiday (increasing with service) + option to buy/sell 3 days
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support & wellbeing services
- Death in Service (after 1 year)
- Pension: 5% employee / 3% employer contribution
- Cycle to Work Scheme
- Tech Scheme
- Access to online discount platforms
- Local retail discounts
If you’re ready to build your career with a leading legal services provider and thrive in a fast-paced, supportive team — apply today and join Keoghs in Liverpool.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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