Price Personnel Ltd
Claims Manager Home Insurance
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Role Description
We are looking for a motivated individual to join our Team. This is a full-time hybrid role focused on developing and maintaining relationships with clients and agencies. The successful candidate will be instrumental in meeting and exceeding targets, responding to client inquiries, and contributing to our mission of delivering exceptional insurance solutions.
You must have previous experience in Home Insurance.
Key Responsibilities
- Develop and maintain strong relationships with clients and agencies, ensuring a high level of satisfaction.
- Handle customer inquiries and complaints with professionalism and in a timely manner.
- Support and assist team members, providing cover as needed.
- Maintain high standards of data entry accuracy and attention to detail in system updates.
- Resolve queries promptly and professionally, demonstrating excellent problem-solving skills.
- Collaborate with the team to ensure efficient and seamless operations.
- Receive inbound and conduct outbound calls to potential customers who have shown interest online, offering quotes for household or motor insurance and closing policy sales.
- Receive inbound and conduct outbound calls to existing customers seeking quotes or wishing to renew their policies, providing exceptional service and support.
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Requirements
Essential Qualifications
- Excellent communication and interpersonal skills, with the ambition to grow within the insurance industry and achieve Chartered Insurance Practitioner status.
- Ability to thrive in a fast-paced, target-driven environment.
- Strong relationship-building skills.
- Proficiency in Microsoft Office and CRM software.
- Experience in the insurance industry is highly regarded but not essential.
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Benefits
Our Commitment to You
- An opportunity to be part of a welcoming and growing organisation.
- Comprehensive training and development opportunities, including support to achieve Chartered Insurance Practitioner Status from the CII.
- If you're driven to build a career in the insurance industry within a company that values innovation and excellence,
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