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Claims Specialist
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Professional Indemnity Claims Adjuster
Location: Leeds
Working Arrangement: Hybrid
Hours: Full-time
Overview
Our client, an international insurer, is seeking a Professional Indemnity Claims Adjuster to manage a dedicated caseload of Professional Indemnity / Errors & Omissions claims for multinational customers, with claim values up to £500,000.
You will use your PI / E&O claims expertise to investigate, assess and resolve claims, while working with colleagues and stakeholders internationally. The role also offers the opportunity to become a technical point of contact, share knowledge with colleagues and develop broader multinational claims experience.
Responsibilities
- Manage a personal caseload of PI / E&O claims, ensuring effective progression in line with internal and regulatory standards.
- Assess, validate and resolve claims using technical expertise, sound judgement and clear decision-making.
- Act as a subject matter expert for PI / E&O claims and provide guidance on complex queries.
- Support colleagues through knowledge sharing, coaching and training.
- Liaise with customers, colleagues and international stakeholders to gather information and support positive claims outcomes.
- Maintain accurate claims records and ensure actions are fully recorded in relevant systems.
- Identify and escalate risks or issues appropriately.
- Develop wider technical capability by taking on claims from additional lines of business over time.
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Requirements
- Experience and understanding of Professional Indemnity / Errors & Omissions claims.
- Strong investigation and negotiation skills.
- Good analytical and decision-making ability.
- Ability to support and guide colleagues on technical claims matters.
- Strong relationship management skills and confidence working independently.
- Good organisation and workload management skills.
- Comfortable handling data and producing reports.
- Proficiency in Microsoft Word and Excel.
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Benefits
- 30 days' annual leave, with the option to buy up to 2 additional days.
- Flexible working options, including part-time working, job sharing and compressed hours.
- Pension with employer contributions of 10% of basic salary.
- Fully funded comprehensive private medical insurance for you and your family.
- Family-friendly policies, including 26 weeks' leave at full pay.
- Option to request up to 20 days per year working remotely from certain overseas locations.
- Cycle-to-work scheme covering a bike and/or accessories up to £5,000.
Application Process
Applicants must have the right to work in the UK. Visa sponsorship is not available for this role.
Interested? Click Apply to view the full vacancy and continue your application.
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