Rendall & Rittner
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TREVOR SQUARE
Rendall & Rittner
27000 Trevor Square, Knightsbridge - SW7 1DZ
Monday - Friday 0800 - 1700
DEVELOPMENT DETAILS
Set within one of Knightsbridge’s most sought-after addresses, this prestigious collection of just 40 residences blends modern luxury living with a striking 19th-century listed façade, originally part of the former Harrods depository. You’ll be part of a polished, service-led environment alongside a 24-hour concierge and security presence, with private parking on site and the Underground a short stroll away. Expect a calm, discreet atmosphere where attention to detail and a warm, professional welcome make all the difference to discerning residents.
ROLE EXPECTATIONS
You will be the trusted daytime front-of-house presence, delivering a seamless, attentive service to residents, guests and contractors. Most days you’ll manage enquiries, coordinate access and deliveries, carry out building checks and keep meticulous records to ensure everything runs smoothly and safely.
What Success Looks Like
- Residents are greeted by name and supported promptly, with issues resolved at first contact wherever possible.
- The front-of-house, lobbies and shared areas are immaculate, safe and always ready to impress.
- Accurate logs, handovers and incident reports are completed on time and to a high standard.
- Contractors are effectively coordinated, with permits, access and works monitored and communicated.
- Proactive building checks identify defects early, with clear escalation and follow-up until resolved.
- Strong collaboration with the wider concierge and security teams ensures consistent 24/7 service.
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How You'll Spend Most Of Your Time
- Welcoming residents and visitors, handling enquiries and providing local information when needed.
- Managing keys, deliveries and post, ensuring secure handling and timely notifications.
- Coordinating contractor access, permits and inductions, and monitoring works in progress.
- Conducting regular patrols and H&S checks, reporting defects and following up on remedial actions.
- Maintaining daily logs, handovers and incident reports with clarity and accuracy.
- Assisting with car park and bay management, and supporting emergency procedures when required.
Who This Role Is For
- You’re service-driven, polished and discreet, with a calm, can-do approach.
- You communicate clearly, listen well and build trust quickly with residents and colleagues.
- You’re organised and proactive, spotting what needs doing and following through without prompting.
- You’re comfortable using property management systems, email and MS Office.
- You’re reliable and take pride in professional standards, from personal presentation to record keeping.
Experience That Helps
- Front-of-house experience in luxury residential, hotel or corporate environments.
- Coordinating contractors, permits and access control within a managed building.
- Knowledge of incident reporting, building protocols and basic health and safety checks.
- Familiarity with delivery, post-room or key management processes.
- Experience supporting car park or bay allocation in a managed setting.
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What We Offer
- 20 days holiday plus bank holidays
- Enrolment into the Rendall & Rittner pension scheme
- Employee assistance programme supporting family, health, money and work
- Employee referral scheme
- Team uniform* subject to development
- Fully funded training and development opportunities
- Access to discounts across travel, retail, fitness and entertainment
About Rendall & Rittner
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
How We Hire
- Initial conversation with our talent team
- Interview focused on service excellence, front-of-house operations, problem solving, building safety awareness and communication
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Appointment is subject to a valid DBS check.
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