Samsic UK
Cleaning Contract Manager
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Cleaning Operations Manager
We are seeking a dedicated professional to oversee cleaning operations within our organisation. This individual will play a crucial role in ensuring that our facilities maintain the highest standards of cleanliness and hygiene. You will manage contracts, liaise with clients, and lead a team of cleaning staff to deliver exceptional service.
Key Responsibilities
- Understanding the individuality and difference of each Demise contract, Client, and the variations to each contract.
- Leading the Demise Cleaning Teams as a well presented, flexible, dynamic, professional, committed, hardworking, and understanding individual.
- Maintaining a flexible daily cleaning schedule of all individual demise areas, within the areas of your responsibility.
- Ensuring organisation of Staff Rota and any extra cover required.
- Ensuring the correct completion of all hours worked by Cleaning Staff and provided to the Head Office.
- Overseeing and ensuring that all staff are presented to the highest standard of business dress with the required identification, ordering of new uniform when required.
- Coordinating staff appraisals and providing a record of all appraisals, for observation, by the Client’s Management Representatives and JPC Cleaning Services.
- Being responsible for generating new business as well as maintaining the current internal demised business.
- Developing a strong staff and client rapport, being available to listen, assist, and support wherever possible and to react appropriately and promptly to staff concerns.
- Maintaining a strong link with JPC Cleaning Services and the Client’s management Representatives.
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- Ability to work well in a highly pressurised environment.
- Motivate and lead the team to new levels of development and achievements by regular coaching and one-to-ones.
- Being proactive and ensuring sure Customer needs are always met.
- Excellent communication skills, both verbal and written.
- Ability to communicate effectively with people at all levels.
- Ability to be proactive and work on own initiative.
- Competent IT skills.
- Good knowledge of Rota management and Working Time Directive.
- Must be able to create and manage rosters and work out Holiday entitlements for all staff.
- Able to accurately record data.
- Timekeeping and attendance must be of a very high standard.
Salary
40000 - 42000 GBP Per annum
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