Kingdom Services Group Ltd
Cleaning Contract Manager - Tesla South
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Cleaning Contract Manager – Tesla South
Location: South of England (Remote with travel across South)
Hours: Monday to Friday, 09:00 to 17:00 with flexibility to work weekends on a rota, to support the 6- & 7-day working dealerships
Salary: £35,000 per annum
Contract: Full-Time, Permanent
The Opportunity
We are seeking a Key Account Manager to take full ownership of a high-profile portfolio of Tesla cleaning contracts across the South of England, covering approximately 25 dealership sites.
In this role, you’ll lead operational teams to deliver exceptional service standards, build strong client relationships, and drive commercial performance. Acting as the primary point of contact for Tesla, you will balance service excellence with profitability, while ensuring compliance and operational consistency across all sites.
Key Responsibilities
- Service Delivery & Standards: Ensure contracted cleaning standards are consistently delivered across all Tesla sites, maintaining best-in-class service through structured processes and continuous improvement
- Client Relationships: Build and maintain strong relationships with Tesla stakeholders through regular engagement, performance reviews, and proactive issue resolution
- Commercial Performance: Manage budgets, control spend, approve POs/NTEs, and identify opportunities to drive efficiency and contract growth
- Team Leadership: Recruit, develop, and retain high-performing teams while fostering a positive, inclusive, and engaged culture
- Operational Planning: Oversee staffing structures, scheduling, performance management, and overall service delivery across multiple sites
- Mobilisation & Integration: Support contract changes, new site setups, and process improvements ensuring seamless operational delivery
- Compliance & Risk: Maintain full compliance with H&S, statutory regulations, and internal governance, ensuring all processes follow Kingdom HOW guidelines
- Performance Management: Address underperformance, manage risk, and implement structured improvement plans where required
- Continuous Improvement: Use data, MI reporting, and insights to drive efficiencies, standardisation, and measurable service improvements
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What We’re Looking For
Experience & Qualifications
- Minimum 3 years’ experience in a similar role within a service-led organisation
- Proven experience managing multi-site operations
- Full UK driving licence
- Full 5-year checkable employment history including references and right to work in the UK
- Strong IT skills including Microsoft Office and ability to learn internal systems
- Relevant Qualifications (desirable)
Key Skills & Competencies:
- Strong commercial awareness and data-driven decision-making
- Proven ability to lead, recruit, and develop high-performing teams
- Strong understanding of cleaning operations, service delivery, and compliance standards
- Excellent communication skills with the ability to influence at all levels
- Highly organised with strong attention to detail
- Proactive, solutions-focused approach with strong problem-solving capability
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Who You Are
- An authentic and grounded leader who inspires trust and accountability
- Service-driven with a passion for delivering excellence with care
- A proactive problem solver who challenges the status quo
- Results-focused, taking ownership and driving measurable outcomes
- A collaborative team player and confident communicator
- A strong ambassador of our brand, values, and client partnerships
Why Join Us?
- Be part of a growing, forward-thinking organisation
- Manage a prestigious national account with Tesla
- Work within a supportive leadership structure and national support network
- Opportunities for development through Kingdom Academy
- Operate within a business that values people, performance, and innovation
At Kingdom, we live by our CARE values, putting people first in everything we do. You’ll thrive in a fast-paced, entrepreneurial environment where ownership, accountability, and continuous improvement are encouraged.
Apply Now
If you’re an experienced Contract Manager ready to take ownership of a high-profile Tesla contract and deliver exceptional service across the South, we’d love to hear from you!
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