Anchor Group Services
Cleaning Operative

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Job Role: Cleaning Operative
Working Hours: 40 hours per week, as per site rota (including weekends)
Pay: £14.80 per hour
Location: The Elephant, Elephant & Castle, London
Overview
Join the team helping to maintain one of London's newest and most exciting destinations.
Anchor Group Services is recruiting Cleaning Operatives for The Elephant, a landmark mixed-use development at the heart of Elephant & Castle. Bringing together retail, residential, and public spaces, The Elephant is set to become a vibrant destination where residents, visitors, retailers, and communities come together.
This is a unique opportunity to join a flagship London mobilisation from day one, helping to establish standards, culture, and service excellence across a brand-new development. As a Cleaning Operative, you will play a key role in maintaining a clean, safe, and welcoming environment whilst delivering exceptional customer service to everyone who visits, lives, or works at The Elephant.
If you're reliable, professional, and take pride in creating exceptional environments, we'd love to hear from you.
About the Role
As a Cleaning Operative, you'll play a key role in maintaining high standards of cleanliness and presentation across this exciting new destination. Working across retail, residential, and public spaces, you'll carry out routine and reactive cleaning duties, support waste management activities, and help create a clean, safe, and welcoming environment for everyone who visits, lives, or works at The Elephant.
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You'll be a proud ambassador for both Anchor Group Services and The Elephant, demonstrating professionalism, reliability, and excellent customer service at all times.
Duties Include:
- Maintain high standards of cleanliness across residential, retail, and public areas.
- Carry out routine, deep cleaning tasks, responding promptly to spillages, hazards, and cleanliness issues to ensure a safe environment for all site users.
- Support waste management and recycling initiatives, including the collection and disposal of waste in line with site procedures.
- Operate cleaning equipment safely and effectively, ensuring all equipment and cleaning materials are maintained in a clean and organized condition.
- Complete cleaning schedules, inspections, and required documentation, reporting defects, maintenance issues, and health & safety concerns as necessary.
- Support the preparation and presentation of the development during events, peak periods, and other operational activities.
- Provide a professional and customer-friendly service to residents, visitors, retailers, and colleagues, helping to create a welcoming environment.
- Work collaboratively with Security, Maintenance, and Management teams while complying with Health & Safety, COSHH, and all site procedures.
Requirements
- Previous cleaning experience within commercial, residential, retail, or facilities environments.
- Excellent attention to detail and pride in maintaining high standards.
- Ability to work independently and as part of a team.
- Reliable, punctual, and professional approach to work.
- Good communication and customer service skills.
- Flexible approach to working hours and duties.
- Ability to work in a fast-paced customer-facing environment.
- Understanding of Health & Safety responsibilities within the workplace.


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Benefits
- Access to a range of nationally recognized courses via the Anchor Academy.
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment).
- Stream – access to pay as you earn it.
- Cycle to Work Scheme Available.
- Full uniform provided.
- Free Employee Assistance Programme 24/7 including access to counselling.
- Hospital Saturday Fund.
- Reward and Recognition Awards.
- Opportunity to join a flagship London mobilisation project from day one.
What’s Next?
If you are passionate about maintaining high standards, enjoy working within customer-facing environments, and want to be part of one of London’s most exciting new destinations, APPLY NOW and a member of our team will be in touch.
Other companies may call this role:
Cleaner, Cleaning Operative, Shopping Centre Cleaner, Residential Cleaner, Facilities Cleaner, Housekeeper, Cleaning Services Operative, Communal Area Cleaner, Estate Cleaner, Hygiene Operative.
Within commuting distance of:
Elephant & Castle, Southwark, Borough, London Bridge, Waterloo, Bermondsey, Kennington, Lambeth, Peckham, Camberwell, Brixton, Deptford, New Cross, Greenwich, Lewisham, Croydon, and Central London.
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