Health, Safety, and Compliance

• Ensuring compliance with health and safety regulations is paramount.
• The Site Manager conducts risk assessments, implements safe working practices, and maintains all required documentation.
• They ensure staff receive appropriate safety training, manage COSHH regulations, and maintain accident and incident records.
• The role includes staying current with industry regulations and best practices.

Budget and Cost Management

• The Site Manager monitors operational costs against budgets, identifying opportunities for efficiency improvements without compromising service quality.
• They manage inventory and supplies cost-effectively, track labor costs, and provide regular financial reports to senior management.

Required Qualifications and Experience

Essential

• Proven experience managing cleaning operations in a commercial or facilities management environment (minimum 3-5 years)
• Demonstrated experience supervising and leading teams
• Strong understanding of health and safety regulations and cleaning industry standards
• Excellent communication and interpersonal skills
• Proficiency with Microsoft Office applications and facility management software
• Valid driver's license (if managing multiple sites)

Desirable

• Professional cleaning industry qualification (BICS, COSHH, IOSH, or equivalent)
• Experience in a client-facing role within facilities management
• Budget management experience
• First aid certification
• Understanding of environmental sustainability practices in cleaning operations

Key Competencies

• The successful candidate demonstrates strong organizational and time management abilities, with excellent attention to detail and problem-solving skills.
• They possess natural leadership qualities, inspiring and motivating teams while maintaining accountability.
• The role requires flexibility to respond to operational demands, commercial awareness to balance quality with cost-efficiency, and the ability to work under pressure while maintaining service standards.
• Strong customer service orientation and the ability to build professional relationships across all organizational levels are essential.

Working Conditions

• This role typically requires flexibility in working hours, including early mornings, evenings, or weekends depending on operational needs.
• The position involves regular site visits requiring physical activity, including walking, standing, and inspecting all areas of facilities.
• Travel between sites may be required for multi-site portfolios.

Location:

On-site – Reading, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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