NHS University Hospitals of Liverpool Group
Clerical Officer
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About the Role
The Radiology Department is looking to recruit an enthusiastic and motivated person to join our admin team based in the Royal Liverpool University Hospital.
The post will also involve working as part of our reception team encompassing all the departments of the Directorate.
Key Responsibilities
- Provide an optimum level of customer service to patients, both in person and over the telephone, and to other users of the service.
- Input and extract data onto the patient administration system (PAS) and the departmental CRIS system (Computerised Radiology Information System).
- Search the patient database for existing records, ensuring all records are accurate and up to date.
- Reception duties for all areas of the Radiology department, including enquiries from medical staff, other hospitals, GP’s and members of the public.
- Dealing with telephone and direct communication enquiries from the public and other health professions.
- Co-operation with and provision of assistance where necessary to all medical, nursing and other hospital staff.
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Requirements
Candidates must possess excellent organisational, communication and IT skills. The post holder must be self-motivated, work well under pressure and enjoy working with a diversity of people.
About Us
NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in the region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.
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We operate from five hospital sites: Aintree University Hospital, Broadgreen Hospital, Liverpool Heart and Chest Hospital, Liverpool Women’s Hospital, and The Royal Liverpool University Hospital.
Contact Information
For further details / informal visits contact:
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Carole Williams
- Job title: Senior Officer Manager
- Email address: carole.williams@liverpoolft.nhs.uk
- Telephone number: 0151 706 2783
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Lisa Ohara
- Email address: lisa.ohara@liverpoolft.nhs.uk
- Telephone number: 0151 706 2732
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Gwen May
- Email address: gwendoline.may@liverpoolft.nhs.uk
- Telephone number: 0151 706 2732
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