Leeds Teaching Hospitals NHS Trust
Clerical Officer - Cardiology Patient Admin

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Job Description
Job Summary
Do you have excellent communication and administrative skills and can work effectively as part of a team? Do you enjoy working in a busy environment and want a challenge? Then this could be the role for you!
At the Cardiology Admin, we are looking for a friendly, self-motivated, enthusiastic, and positive individual to join our team in a full-time position as a Clerical Officer. We are based at the Leeds General Infirmary. You will be joining a friendly, supportive team of administration staff, secretaries, doctors and nurses.
At LTHT, we pride ourselves of having the goal to be the best place to work, so if this is a role you are interested in, please apply to become the next Clerical Officer at Cardiology!
Why join our team?
- You will join a large, friendly and supportive team
- We will provide a full induction and training package tailored to your individual needs
- We are committed to continuous professional development for all our staff
- Access to support forums led by staff in key areas including BAME, LGBTQ+, health and wellbeing, disability networks and more!
Why you should join our Team
The successful candidate is expected to provide an efficient, effective and accurate administration to support the delivery of high standard and cost effective treatment for patients.
You will be responsible for making outpatient appointments, clinic preparation, updating patients medical records, dealing with patient enquiries, and supporting other healthcare professionals with a variety of administrative tasks. Therefore, having excellent communication and organisational skills, being able to work as part of a team as well as being able to use own initiative and working towards deadlines are essential for this role.
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Criteria
What you will bring to the role
- Educated to GCSE Grade C or above in English and Maths
- ECDL qualification or willingness to undertake such training
- Knowledge of Computerised Office Systems
- An Administrative qualification eg CLAIT, IBT (desirable)
- Willingness to undertake further professional development and training
- Experience in dealing with members of the public in an working environment
- Previous NHS experience including Office Administration experience (desirable)
- Experience of using administrative systems including data entry (desirable)
- Operation of hospital out-patient receptions (desirable)
- A good team player, with the ability to work in a diverse and demanding environment in a multidisciplinary team
- Excellent communication skills both verbally and written that are clear and concise
- Effective interpersonal skills
- Good organisational and time management skills
- Basic computer literacy and willingness to further undergo training
- Ability to use the Trust’s Patient Administration System (desirable)


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Please see the attached job description for further information about this vacancy.
For Questions About This Job, Contact
Sophie McGovern
Patient Services Coordinator
Shortlisting Date: w/c 5th October
Interview Date: w/c 19th October
About Leeds Teaching Hospital NHS Trust
Our Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are…
- Responsible
- Open and Honest
- One Team
- Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our Priorities
- People
- Improvement and Innovation
- Partnerships
- Outcomes
Sponsorship Eligibility
To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
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