NHS Shetland
Clerical Officer - Patient Focused Booking
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Clerical Officer - Patient Focused Booking (PFB) (Ref: 251336)
Job Details
Position: Substantive
Working Hours: Part time - 22 hours per week
Salary: Band 3 - Salary Range £29,103 - £31,409 per annum (pro rata) plus Distant Island Allowance of £2,578 per annum (pro rata)
About the Role
An opportunity has arisen to join our Patient Focused Booking (PFB) team within the Medical Records Department as a part-time clerical officer. The post is responsible for processing referrals from Primary to Secondary Care, booking outpatient appointments, and other general clerical duties.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
Applicants should have:
- Previous experience of working in a busy office environment
- Excellent communication and customer care skills
- Be motivated
- Be well organised
- Have good attention to detail
- Work effectively to deadlines
Contact Information
For an informal discussion, please contact:
- Tracy Leask, Patient Focused Booking Team Lead: 01595 743017
- Janine Rochester, Patient Flow Manager: 01595 743679
Important Dates
- Closing date: 16/08/2026
- Interview date: 28/08/2026
Please note this is a local advertisement and no relocation or interview expenses are applicable.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Application Assistance
If you require assistance or encounter any technical issues with your application, please e-mail support at including the vacancy reference number and “NHS Shetland” in the subject line or by calling 0161 850 2004.
Additional Requirements
Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made.
Equal Opportunities
In promoting equal opportunities, we welcome applications from all sections of the community.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills