Leeds Teaching Hospitals NHS Trust
Clerical Officer/Receptionist
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Job Description
Contact Information
For questions about this job, contact:
- Name: Madison Calvert
- Position: Supervisor
- Email: madisoncalvert@nhs.net
Important Dates
- Shortlisting Date: 24-09-2026
- Interview Date: 30-09-2026
Job Summary
To provide a high standard of clerical/reception service to patients and the department, adhering to departmental guidelines and policies.
The post holder will:
- Receive and check documentation, reports, patient information, processing appropriately, within departmental guidelines, including entering information on to the appropriate IT system, and retrieve information as and when required.
- Process patient and other documentation.
- Be the first point of contact for patients and other visitors to the department.
- Provide an administrative/clerical service to the department/team.
- Support the delivery of a high standard of service to patients, staff and Trust departments.
Why You Should Join Our Team
Come and join our diverse workforce and become part of The Leeds Way sharing our vision and values.
Leeds Teaching Hospitals NHS Trust is one of the largest acute health providers in the UK and based in one of the fastest growing and vibrant cities in the north.
At Leeds Dental Hospital we aim to be a fair, inclusive and supportive CSU with positive caring teams who are champions of the Leeds Way values. Our Trust values of being kind, open and honest, responsible and one team, make us different from other Trusts and we see this as a strength, as well as a responsibility. We offer employees a range of value propositions such as job security, possible flexible working, pension scheme, cycle to work scheme, option to purchase additional annual leave, salary sacrifice scheme + more.
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What You Will Bring To The Role
The candidate will bring a professional, organised and positive approach to the role, with the ability to work independently while also contributing effectively as part of a team. They have strong interpersonal and communication skills, enabling them to communicate clearly and respectfully with patients, colleagues and stakeholders. They are able to multitask and prioritise effectively in a busy environment, while managing their workload efficiently and working within agreed departmental guidelines. They are also willing to undertake any training required, including learning a range of Patient Administration and other systems, demonstrating a commitment to developing their skills and supporting the needs of the service.
About Leeds Teaching Hospital NHS Trust
Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our four values are:
- Kind
- Open and Honest
- Responsible
- One Team
All our actions and endeavours will be guided and evaluated through these values.
We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond.
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Application Guidance
We understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.
Sponsorship Eligibility
To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
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