North West Anglia NHS Foundation Trust
Clerical Officer/Receptionist - Peterborough
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Job Description
We’re seeking a dedicated individual to join the Diagnostic Imaging Department as a key player in maintaining the highest standards of administrative, clerical and computer processes.
You will be the welcoming face and the first point of contact for patients entering the department, ensuring every patient is registered accurately and efficiently onto the Trust’s IT system. Your role will be pivotal in enhancing patient care through effective communication and seamless service.
This role requires flexibility as the post holder will work across all sites within North West Anglia NHS Foundation Trust, which includes a CDC facility. You will be commitment to excellence and have the ability to work under the direction of the Clerical Manager to support all Imaging Departments.
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If you are organised, detail-oriented and passionate about contributing to a patient-focused environment, we would love to hear from you. Join us in making a difference!
- Register patients efficiently and accurately on the Trust’s IT system
- Serve as the first point of contact for patient and relative enquiries in person and over the phone
- Maintain and organise patient records, including filing and scanning
- Liaise with both internal and external agencies to support patient care
- Uphold the high standards of the Diagnostic Imaging Department’s reception area
- Assist in the induction, orientation, and training of new team members
- Attend and complete all Trust-mandated training sessions
- Work collaboratively as part of a large, supportive administration team
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Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice
We are committed to supporting colleagues through organisational change. Priority will be given to staff at risk within North West Anglia NHS Foundation Trust and Cambridgeshire & Peterborough Integrated Care Board.
For further details / informal visits contact:
- Name: Lindsay Jackson
- Job title: Clerical Manager
- Email address: Lindsay.jackson6@nhs.net
- Telephone number: 01733 673507
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