Leeds Teaching Hospitals NHS Trust
Clerical Worker
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Job Description
Contact Information
For questions about this job, contact:
- Name: Madison Calvert
- Position: Supervisor
- Email: madisoncalvert@nhs.net
- Shortlisting Date: 24-09-2026
- Interview Date: 30-09-2026
Job Summary
We have an exciting opportunity to join our administration team as a Receptionist within the Dental Department at the Leeds Dental Institute. We are seeking a motivated, enthusiastic team player who enjoys working in a fast-paced environment. The appointed individual will provide administrative support to colleagues and the clinical team, and help to deliver a high standard of service. They will work within our patient reception, booking appointments, answering telephone calls and supporting patients to access and attend the service in an efficient manner. The suitable candidate should be a friendly, welcoming, and helpful representative of our department and the NHS.
The candidate will work in the Dental department within a diverse, inclusive and collaborative team who are friendly and supportive. They will work closely with other members of our administrative team and also alongside the clinical team consisting of, consultants, specialist dentists, dental trainees, Dental Nurses and also our undergraduate department. A full induction and training will be provided with a period of mentorship to support introduction to a new role.
Working Hours: Tuesday - Friday 08:30am - 17:00pm.
Note: This advert may close once sufficient applicants have applied.
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Come and join our diverse workforce and become part of The Leeds Way sharing our vision and values.
Leeds Teaching Hospitals NHS Trust is one of the largest acute health providers in the UK and based in one of the fastest growing and vibrant cities in the north.
At Leeds Dental Hospital we aim to be a fair, inclusive and supportive CSU with positive caring teams who are champions of the Leeds Way values. Our Trust values of being kind, open and honest, responsible and one team, make us different from other Trusts and we see this as a strength, as well as a responsibility. We offer employees a range of value propositions such as job security, possible flexible working, pension scheme, cycle to work scheme, option to purchase additional annual leave, salary sacrifice scheme + more.
What You Will Bring To The Role
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
Qualifications
- GSCEs or Equivalent in Maths and English
Experience
- Previous Clerical Experience (desirable)
- Previous Reception/Customer Care Experience (desirable)
- IT Skills/computer literate.
- Working within a fast-paced office environment (desirable)
Special Knowledge
- Insight into role and responsibilities of post
- Be fully conversant with Medical Records policies and procedures and have complete understanding of standards to be achieved.
- Be aware of key indicators and service level agreements within the department.
Disposition / Attitude
- Willing to undergo job training as required on a range of Patient Administration and other Systems.
- Able to work on own initiative, within agreed departmental guidelines
- Committed to working collaboratively with colleagues and shareholders
- Professional attitude
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Practical Skills
- Good interpersonal skills
- Effectively communicate with patients and team members
- Able to multitask in a busy environment
- Prioritising and managing your workload.
- Organisational skills
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS Trust
Our Trust Values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are…
- Responsible
- Open and Honest
- One Team
- Kind
Our Trust Priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our Priorities
- People
- Improvement and Innovation
- Partnerships
- Outcomes
Sponsorship Eligibility
To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
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