Creations Marketing
Client Account Manager
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🌍 We're Hiring: Account Manager
📍 Birmingham City Centre | Hybrid (2 days office, 3 WFH)
Fancy a job where you build real relationships, help childcare businesses thrive, AND get on a plane to Miami, Orlando or California a couple of times a year? Yeah. Us too.
At Childcare Business Growth (CBG), we're growing fast and looking for our next Account Manager. Someone with big energy, a bigger heart, and the confidence to lead a client call like they own the room.
This role is for you if...
- 💬 You're the person people just want to talk to — warm, bubbly, and genuinely interested in others
- 🤝 You listen first, then lead — you understand the pressure childcare owners are under and you show up for them
- 🧠 You can turn "confusing spreadsheet of numbers" into "ohh, that makes total sense" in two sentences flat
- 🗂️ Your diary is basically a work of art — organised, on top of things, no chasing required
- 🚀 You take initiative, figure things out, and aren't afraid to ask for help (or offer it)
- 🎯 You think beyond the task list — always looking for the next win for your clients
Bonus points (not essential) if you've worked in or around early childhood education, you already get the staffing struggles, the parent expectations, and the emotional weight of running a childcare business. That understanding? It's gold in this role.
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What you'll actually be doing
- ✨ Client Champion - build genuine, trusted relationships with childcare business owners
- 📊 Campaign Guru - manage and optimise client campaigns so results wow, not just "meet target"
- 🤝 Trusted Partner - host calls & Zooms that turn data into clear, simple recommendations
- 🔍 Data Detective - use ROI & performance metrics to guide smart decisions
- 🧩 Project Juggler - keep multiple accounts, follow-ups and deadlines moving without dropping the ball
- ✈️ Global Explorer - travel abroad to represent CBG at client events (yes, this is a real part of the job)
What's in it for you
- ✈️ International travel — client events around the world (Miami, Orlando, Tampa, California... where next?)
- 🏡 Hybrid working — 2 days in office, 3 from home
- 🌴 32 days holiday, increasing annually
- 💰 Quarterly bonus scheme + monthly rewards
- 🏥 Private medical insurance
- 🎂 Your birthday off. Every year. No questions.
- 🎉 Crew socials & celebrations — we work hard and celebrate harder
- 📈 Real career growth & recognition
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What we're looking for
- 2+ years' experience in Marketing, Advertising, PR, Customer Service, Account Management, or Early Childhood Education
- A natural, confident communicator who can simplify the complex
- Someone organised, proactive, and accountable — you follow through
- Comfy with Google Docs/Sheets, CRMs, and online meeting tools
- (Nice to have) A degree in Business, Marketing, PR, Education or similar
Sound like you? We'd love to meet you.
👉 Complete our short video interview so we can see your personality (not just read a CV): https://video.childcareautomation.com/f33o1bzxy
Show us your personality (not just robotic answers)
We're a fast-growing crew working with early childhood education businesses across the globe — and we're looking for people who want to grow with us.
#Hiring #AccountManager #Birmingham #ChildcareIndustry #HybridJobs #CBGCrew
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