Pinnacle Property Management Ltd
Client Accountant
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CLIENT ACCOUNTANT
Trinity Estates
Competitive
Hybrid - Hemel Hempstead (HP2 7DN)
Role Overview
You will join a supportive, people-focused finance team at Trinity Estates, taking ownership of a portfolio of client accounts for residential developments. Working in a hybrid pattern from our Hemel Hempstead office (HP2 7DN) and from home, you will deliver accurate, timely reporting and hands-on support to property managers, clients and residents.
This is a role where your attention to detail and service mindset really matter. You will be trusted to manage end-to-end accounting cycles for your portfolio, keep cashflow healthy, and present clear financial insights that help teams make informed decisions. In return, you’ll gain exposure to a varied portfolio and structured processes within a growing, well-supported group environment.
ROLE EXPECTATIONS
Most days, you will prepare and review service charge accounts, reconcile client money, and produce accurate reports and packs to deadlines. You will collaborate closely with property managers, answer queries from clients and residents, and liaise with auditors to ensure clean year-end sign-offs. You will continuously improve data quality, processes and controls to keep things running smoothly.
What Success Looks Like
- You deliver error-free service charge accounts and reports to agreed timelines, every time.
- You keep ledgers, bank reconciliations and cashflow fully up to date with clear audit trails.
- You communicate proactively with property managers and clients, resolving queries quickly and well.
- You spot variances and trends early, offering practical recommendations to improve performance.
- You manage busy periods confidently, prioritising effectively without compromising quality.
- You contribute to process improvements that simplify work and strengthen financial controls.
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How You'll Spend Most Of Your Time
- Preparing service charge year-end accounts, packs and working papers for audit and sign-off.
- Completing monthly bank reconciliations, ledger reviews and client money reconciliations.
- Producing management reports, variance analysis and cashflow forecasts for your portfolio.
- Partnering with property managers to set and monitor budgets, accruals and prepayments.
- Handling queries from clients and residents, providing clear, timely resolutions.
- Liaising with external auditors and internal teams to meet statutory and client deadlines.
Who This Role Is For
- You take ownership, enjoy working to clear deadlines and stay calm under pressure.
- You communicate clearly, translating financial detail into practical insights for non-finance colleagues.
- You are meticulous with numbers and documentation, and you value strong controls and process.
- You are collaborative, helpful and service-oriented, building positive relationships across teams.
- You are curious and improvement-minded, always looking for ways to make things simpler and better.
Experience That Helps
- Experience producing accounts in a property, housing, construction or multi-site environment.
- Hands-on exposure to service charge accounting, client money, or audit support.
- Confidence with accounting systems and Excel, including reconciliations and data analysis.
- Working with stakeholders to explain variances, budgets and forecasts.
- Participating in process improvements or system transitions within a finance team.
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What We Offer
- Competitive salary
- 25 days holiday plus bank holidays
- Vitality private healthcare
- Free eye tests and Cycle to Work scheme
- Fully funded training and professional development, including paid study leave (up to £1,500)
- Employee referral scheme, up to £1,500
- Support for Army Reserve training
About Trinity Estates
Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group.
Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale.
For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation.
As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management.
How We Hire
Initial conversation with our talent team
Interview focused on your technical accounting capability (especially service charge and reconciliations), stakeholder communication, problem-solving, and how you prioritise and deliver to deadlines
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
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