JL PhysioFit
Client Care Administrator - Morpeth
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Client Care Administrator – JL PhysioFit Morpeth
JL PhysioFit is an award-winning physiotherapy and Pilates clinic, founded in Ponteland in 2020. In January 2027 we're opening our second clinic in Morpeth, and we're looking for a full-time Client Care Administrator to be the welcoming face of the new clinic from day one.
You'll start in Ponteland, learning our systems alongside our front desk team, then move to Morpeth ahead of opening. It's a rare chance to help shape a new clinic from the very beginning.
The role
- Being the first friendly point of contact, in clinic, on the phone and by message
- Helping set up the front desk, systems and client experience at our new clinic
- Managing and protecting the diary (bookings, changes, waitlists, confirmations)
- Operating Cliniko and TeamUp (appointments, payments, memberships and class bookings)
- Following systems and checklists, and helping improve them over time
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What we're looking for
- Warm, confident communication, in person and in writing
- Calm multitasking and good judgement in a busy environment
- Strong attention to detail, especially with bookings and payments
- Comfortable learning new systems and technology
- Comfortable receiving feedback and acting on it
Experience in healthcare, hospitality or high-end customer service is helpful but not essential. We value attitude, communication and team fit just as highly as experience.
What we offer
- £13.50 per hour (£26,325 a year)
- Full-time, 37.5 hours per week, Monday to Friday
- A founding role at our new Morpeth clinic
- Ongoing training in customer service and systems
- Holiday entitlement and pension
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Start date: as soon as possible, ahead of our January 2027 opening.
How to apply (all three steps, please)
- Send your CV to james@jlphysiofit.co.uk
- Complete our short questionnaire: https://forms.gle/FiaeeM3rQQUsPPMu7
- Send a 2–3 minute video via WhatsApp to 07874 664271, covering why you're interested in this role, what you'd bring to the front desk team, and how you approach feedback at work
Applications missing any step won't be considered.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London