Michael Page
Client Care Executive
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Michael Page have partnered with a reputable Financial Services Company in Leeds to recruit for a Client Care Executive to join their team asap on a permanent basis due to expansion.
This would be an exceptional opportunity for someone experienced within customer services and contact centre environments or someone that is looking to start out their career with a business which will provide full training! Immediate interviews being held!
Client Details
Michael Page have partnered with a reputable Financial Services Company in Leeds to recruit for a Client Care Executive to join their team asap on a permanent basis due to expansion.
This would be an exceptional opportunity for someone experienced within customer services and contact centre environments or someone that is looking to start out their career with a business which will provide full training! Immediate interviews being held!
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Description
As a Client Care Executive you will be helping and supporting existing customers regarding their products and services they have with the business.
The role will be mainly handling queries over the telephone and email ensuring each conversation is dealt with to the highest standard and the enquiry is resolved as quick as possible.
You will be working closely when required with other members of the business to resolve any escalations and supporting with managing cases and progressing accordingly.
If you enjoy helping customers and thrive in busy environments we would love to hear from you!
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Profile
- Previous customer service experience this could be from a range of backgrounds
- Excellent communication skills with a confident and friendly telephone manner
- Professional and personable able to build strong client relations
- Work well in target driven environments
- An excellent team player
Job Offer
- Salary of £25000+
- Reputable organisation within the Financial Services Industry
- Central location in Leeds
- Full training provided
- Excellent progression opportunities
- Good benefits package
- Hybrid working
- Free parking
- Superb facilities and environment
- Collaborative team and culture
- Regular socials and incentives
- No shift patterns or weekends
- Immediate interviews being held!
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