Portico
Client Concierge
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Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
This is a varied role working Front of house providing Meet & Greet duties on a hospitality floors or working from one of the various concierge desks providing switchboard duties, reservations duties, taxis bookings, responding to internal service queries, and providing general assistance on internal floors.
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Hours: 40 Hours - 08:00 - 17:00 / 09:00 - 18:00 / 09:30 - 18:30 / 10:00 - 19:00
Qualifications
- Previous experience gained in a corporate or customer-facing environment preferred.
- It is essential to have excellent verbal and written English language.
- Excellent communication skills with the ability to interact with colleagues and clients at all levels.
- Experience gained working on a Hospitality floor, as a switchboard operator, and room booking/reservations would also be preferred.
- Experience with Audio Visual services is desirable.
- You will need to be a warm and enthusiastic individual with a passion for providing excellent service, great attention to detail, and looking for an opportunity to expand your knowledge and experience within an amazing company.
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Additional Information
What's in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas, and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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