What We Are Looking For

We are looking for someone who brings structure to complexity and takes genuine ownership of delivery.

You will be organized, commercially aware, and confident managing several projects at once. You will communicate warmly and professionally with clients while being comfortable chasing actions, addressing delays, and holding people accountable.

You will not need to be a regulatory expert. However, you must be able to understand complex workstreams, ask sensible questions, and turn technical or specialist updates into clear information for clients.

This role will suit someone who enjoys working in a growing business, where processes are still being developed, and priorities can move quickly.

Essential Experience and Skills

• Experience in client delivery, project management, account management, operations, or a related role
• Experience managing multiple client projects or complex workstreams simultaneously
• Strong client and stakeholder communication skills
• Excellent organisation and attention to detail
• The ability to create clear plans and maintain progress against deadlines
• Confidence coordinating internal teams and external partners
• Strong written communication and reporting skills
• Commercial awareness, including an understanding of scope, budgets, and additional requirements
• Confidence working with founders, directors, and senior decision-makers
• A proactive, calm, and solutions-focused approach
• Confidence following up and challenging delays diplomatically
• Experience using project management, CRM, or workflow systems
• The ability to work independently while keeping leadership appropriately informed

Desirable Experience

• Experience within an agency, consultancy, professional services, or international trade environment
• Experience supporting brands with international expansion or market entry
• Knowledge of beauty, fragrance, personal care, wellness, or consumer products
• Experience coordinating regulatory, commercial, marketing, or distribution projects
• Experience helping a growing business introduce new systems and processes
• Experience working with international clients and partners
• Experience supporting product launches, exhibitions, or retail activations

What Success Will Look Like

Within your first six months, you will have:

• Established a consistent onboarding process for new clients
• Taken ownership of active client projects and communication
• Introduced clear project plans, reporting, and action tracking
• Given leadership reliable visibility across the client portfolio
• Built effective relationships with our specialist delivery partners
• Reduced the day-to-day coordination required from senior leadership
• Ensured clients receive a proactive, professional, and joined-up experience
• Helped create a delivery model that can scale as Global Access Partners grows

Why Join Us?

This is an opportunity to play an important role in building a new international business.

You will work with ambitious brands, international partners, and specialists across multiple markets. You will have the autonomy to shape how client delivery works and the opportunity for the role to develop into a senior client delivery or operations leadership position as the company grows.

The role is based in Cardiff with hybrid working. Some UK and international travel may be required for client meetings, exhibitions, and industry events.

Applicants must already have the right to work in the UK.

To apply, please submit your CV through LinkedIn with a short covering note explaining why your experience is relevant to Global Access Partners. Applications will be reviewed on a rolling basis.

Global Access Partners, a venture by GCRS Group, welcomes applications from people of all backgrounds and is committed to creating an inclusive working environment.