London Business School
Client Director
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
The Role
London Business School is looking for an experienced and commercially minded Client Director to join our Executive Education team on our London campus.
This is a senior client relationship role focused on building, developing, and managing high-quality relationships with large and medium-sized corporate clients. You will work in a matrix environment with learning specialists, account managers, faculty, marketing, bid, and business operations colleagues to identify opportunities, shape solutions, and secure new business.
You will typically manage a portfolio of existing clients while also leading activity to win new client relationships and secure new business contracts. You will be accountable for the success and profitability of client relationships, from qualification and pitching through to contracting, mobilization, and delivery oversight.
This is an opportunity to play a key role in growing London Business School’s Executive Education impact by connecting organizations with learning solutions that support their talent, leadership, and executive development priorities.
Main Responsibilities
- Lead and develop a portfolio of existing clients, building substantial, profitable, and enduring relationships.
- Define and execute strategic account development plans to expand client relationships and identify new opportunities.
- Work as part of the client team to ensure learning solutions are delivered to agreed budget, quality, and timeframe expectations.
- Drive a world-class client service, regularly reviewing quality and ensuring service meets client and stakeholder expectations.
- Anticipate and respond to complex client and stakeholder issues, resolving issues swiftly and escalating where appropriate.
- Qualify and scope new opportunities, developing responses to proposals, and maximizing the School’s likelihood of winning.
- Lead or contribute to commercial strategy for proposals in partnership with Bid and Business Operations teams.
- Engage with target clients aligned to agreed Custom Solutions targets by geography and industry.
- Develop specific outreach plans to identify and convert new business opportunities.
- Develop a deep understanding of London Business School’s offer and apply this knowledge to create effective client and stakeholder solutions.
- Own the pipeline for your area, ensuring accurate forecasting and continuous development of new opportunities.
- Lead negotiation of high-value and non-standard contracts and agreements with clients and stakeholders.
- Use insight into client needs, financial targets, and the School’s offer to ensure appropriate terms are agreed and delivered.
- Achieve or exceed revenue targets and contribute to wider team performance.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Who We Are Looking For
- Significant experience in consultative sales and developing solutions with demanding clients.
- Excellent communication skills and the ability to develop and maintain client relationships at senior levels.
- Strong negotiation, networking, and influencing skills.
- The ability to manage multiple internal and external stakeholders and operate effectively with senior leaders.
- Experience of key account management and developing client relationships.
- Strong awareness of organizational activity, competitor schools, and wider market context.
- The ability to scan the horizon, identify industry best practice, and translate insight into future planning.
- Proven financial management skills and commercial acumen.
- Experience leading a team or operating in a senior leadership role.
- A collaborative, client-focused, and solutions-oriented approach.
- Confidence working in a complex, matrix environment.
Benefits You Can Enjoy
- Generous annual leave of 27 days plus extra days between Christmas and New Year.
- USS pension, 14.5% employer contribution (in return for employee enrolment and contribution).
- Free onsite gym and swimming pool.
- Amazing range of professional development to support your career path.
- Enhanced cycle to work scheme.
- Wellbeing offering to support your physical, mental, and financial health.
At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
For this role specifically, you will be expected to be on campus 2 days per week. We operate with 'core hours' – 10:00-15:00 – to maximize opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work.
Why London Business School?
London Business School; a global and vibrant business community based in three of the world’s most dynamic cities, London, Dubai, and Riyadh. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best-in-class hybrid learning to our students and participants, whilst creating a flexible, supportive, and dynamic working environment for our people to excel in, whatever their location.
Our Commitment to Driving Inclusion and Belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education, and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying.
Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.
Competitive Salary dependent upon experience
Closing date: 5th October 2026
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London