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Client Engagement Client Lifecycle Management Apprentice (MUFG)
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Our Apprenticeship Programme
Our Apprenticeship Programme offers an alternative route into banking for college leavers, giving you the opportunity to earn while you learn.
What you'll do at work
- You'll gain hands-on experience
- Receive structured training from industry experts
- Work towards a recognised professional qualification
- Earn a salary
- Enjoy the support of a dedicated buddy and mentor
Applications close on 14 September 2026.
Where you'll work
Ropemaker Place
25 Ropemaker Street
London
EC2Y 9AJ
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BPP PROFESSIONAL EDUCATION LIMITED
Training course
Investment operations specialist (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Maintains a consistently high standard of service internally, towards clients and with intermediaries. Adheres to well defined timeframes, systems and processes. Consistently attentive to accuracy, detail and timeliness; meets required risk, regulatory and governance requirements.
- Performs tasks which may be complex, specialised, or non-routine, such as bespoke (OTC) derivative settlement and margin calculations, monitoring and processing these complex transactions through to completion; Preparing management, investment performance or review reports for internal and external clients.
- Adopts high quality written and verbal communication skills as appropriate for communicating with internal and external clients. Builds positive relationships with clients and colleagues using sound interpersonal and influencing skills.
- Able to coach/train less experienced colleagues.
- Able to communicate and negotiate complex situations and issues that may arise.
- Consistently supports colleagues and the wider business, collaborating to achieve results. Aware of their role within team, how their team fits within the business and how the team’s decisions impacts on others.
- Takes a leadership role in the team when appropriate.
- Operates well under time pressure.
- Takes ownership for delivery in their area of responsibility, both for the core role and for developing and implementing changes.
- Able to exercise autonomy and judgement within fairly broad parameters.
- Finds effective ways to resolve issues.
- Escalates decisions and issues when necessary.
- Capable of resolving complex issues that may involve other business areas.
- Proactively plans and records their own development; seeks constructive feedback and incorporates within development plan; keeps up to date with changes in all areas of the role; shows commitment to the job and the industry.
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Training schedule
Investment Operations Specialist Level 4.
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Essential qualifications
- GCSE in:
- English Language and Maths (grade 4/C (or equivalent))
- Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
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Skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Interpersonal skills
- Motivation
- Integrity
- Results driven
- Strong sense of accountability
- A calm approach
- Word, PowerPoint
Other requirements
Minimum of grade 4/C GCSE (or equivalent) in English Language and maths, and three A-levels (or equivalent) including minimum grade of 6/B in Business Studies, Economics, maths, English, Sciences (including Computer Science) to be eligible to apply.
About Us
We are MUFG. With over 360 years of heritage and more than 150,000 employees in 40 countries, we’ve grown to become one of the top ten banks in the world.
Combining our global network and financial strength with a dedication to becoming the world's most trusted financial group, we pride ourselves on exceeding client expectations and building long-term relationships. We support our clients and protect their interests with the highest levels of professionalism and expertise, while also serving society and fostering a sustainable vision for growth.
We’re looking for ambitious, driven apprentices to join our team, and help us to become the world's most trusted financial group.
Your earnings
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
To be discussed upon successful completion of the apprenticeship.
Contact
The contact for this apprenticeship is:
BPP PROFESSIONAL EDUCATION LIMITED
The reference code for this apprenticeship is VAC2000048585.
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