EPAM Systems
Client Engagement Lead - CPG/Retail Specialist - Data & AI
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Client Engagement Lead (Director level)
We are seeking an experienced Client Engagement Lead (Director level) to join our Data & AI Practice in a hybrid working mode in the United Kingdom.
In this role, you will own CPG and Retail client engagements, serving as a trusted advisor to senior leaders and shaping transformative data and AI strategies to solve complex business challenges. You will drive measurable outcomes while positioning EPAM as a leader in the CPG/Retail sectors, contributing to meaningful commercial growth.
This position demands a leader with extensive industry expertise, strong commercial intuition, and technical fluency in data analytics and AI. If you thrive at the intersection of technology, business, and strategy for high-impact sectors, this role offers an exciting opportunity to lead transformative initiatives and build long-term partnerships with global CPG/Retail brands.
Responsibilities
- Advance EPAM’s CPG/Retail presence by owning key client relationships with C-level and senior stakeholders to deliver exceptional business outcomes
- Develop and steer data and AI strategies tailored to industry challenges, such as supply chain optimization, customer personalization, and demand forecasting
- Assume full accountability for engagements, from vision to execution, ensuring on-time delivery and alignment with client business objectives
- Drive account and revenue growth by identifying opportunities, leading presales initiatives, and shaping commercially viable large-scale proposals
- Effectively manage scope, risks, and client expectations across multiple large-scale accounts
- Mentor and guide cross-functional teams to achieve delivery excellence, fostering collaboration and continuous improvement
- Represent EPAM as a thought leader by contributing subject matter expertise at strategic workshops, industry conferences, and client advisory sessions
- Ensure data governance, AI integration, and analytics best practices are applied across all industry-focused solutions
- Monitor emerging CPG/Retail trends and recommend solutions aligned with market developments
- Collaborate with business development teams to refine go-to-market strategies for the CPG/Retail client portfolio
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Requirements
- Extensive experience leading strategic client engagements in consulting, professional services, or enterprise environments
- Extensive knowledge of the CPG/Retail industry, with evidence of applying insights to address real-world sector challenges
- Ability to influence C-level stakeholders and build credibility through strong business and technical communication
- Experience developing and presenting commercially focused proposals to secure large-scale engagements
- Working knowledge of modern data technologies, machine learning, analytics, and AI, with the ability to align technical capabilities to business priorities
- Strong capability in strategic problem-solving and value framing for enterprise CPG/Retail clients
- Leadership experience in building, mentoring, and guiding high-performing, cross-functional teams
- Strong understanding of evolving trends in data analytics, AI, and industry-specific technologies (e.g., supply chain platforms in retail)
- Bachelor’s degree in a relevant field; advanced degree or certifications in cloud, AI, or data science (e.g., MBA) are nice-to-haves
- UK-based, with flexibility to travel within the UK and Western Europe as necessary
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We Offer
- EPAM Employee Stock Purchase Plan (ESPP)
- Protection benefits including life assurance, income protection, and critical illness cover
- Private medical insurance and dental care
- Employee Assistance Program
- Competitive group pension plan
- Cyclescheme, Techscheme, and season ticket loans
- Various perks such as free Wednesday lunch in-office, on-site massages, and regular social events
- Learning and development opportunities including in-house training and coaching, professional certifications, and courses
- If otherwise eligible, participation in the discretionary annual bonus program
- If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
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