State Street
Client Executive EMEA, Investment Services - SVP
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Job Description
Across the globe, institutional investors rely on State Street to help them manage risk, respond to challenges through solutions, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged professionals are essential to our success.
Our commitment to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It’s also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You’ll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us.
Position Overview
This Client Executive role will bring a "One State Street" experience to some of our most important clients. They will be strategic and proactive, manage an integrated and well-coordinated global virtual team, and ultimately drive greater value for both organizations. This role be responsible for driving client satisfaction for these significant clients, and will facilitate access to industry leading thought partnership and solutions in an easy to navigate model.
Primary Responsibilities
- Drive client strategy and deliver expected revenue
- Engage client C-suite regularly to understand client strategy and communicate State Street's strategy
- Develop and communicate a joint State Street / client strategic agenda
- Maximize client value creating effective partnership
- Manage client relationship like a business, with ownership of P&L
- Maximize the client's value holistically across all of State Street (excluding SSGA), including actively identifying, developing, and leading cross-selling opportunities with support from Sales & Client Management provide seamless client experience
- Define requirements for the global virtual team to best support client
- Coordinate and drive cooperation between supporting roles (RMs, Client Solutions, Client Delivery, Sales)
- Ensure that clients trust State Street can deliver, and that State Street can deliver beyond what is expected
- Deliver all of State Street to client
- Bring the best of State Street to client in all areas of relationship (e.g., strategic planning, operational delivery, thought leadership, new products/technology, etc.)
- Proactively bring new solutions across all internal area to client (e.g., including GM, Alpha etc)
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Job Requirements and Minimum Qualifications
- Experience managing a large, preferably global, PnL
- Track record growing revenues & sales for a global franchise
- Proven ability operating & influencing at client C-Suite levels
- Strong understanding of asset servicing / securities services / custody operations
- Experience in managing large direct & in-direct (matrix) organizations across multiple locations
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About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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