Dragonpass
Client Finance Analyst
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Location: London or Manchester, UK
Please only apply if you have experience managing invoicing, accounts receivable, financial reporting, reconciliations or client finance processes within a finance, accounting, commercial finance or analytical role.
Join Dragonpass at an Exciting Stage of Growth
Dragonpass is one of the world's leading travel and lifestyle platforms, connecting over 40 million members across more than 130 countries with premium travel and lifestyle experiences.
As our business continues to grow globally, we're looking for a Client Finance Analyst to play a key role in managing client finance operations while helping modernise and improve the processes that support them.
This is an excellent opportunity for someone who enjoys combining finance, data, systems and process improvement. You'll take ownership of client finance programmes, work closely with stakeholders across the business and help drive automation and operational efficiencies that support our future growth.
The Opportunity
This is not a traditional finance role focused solely on reporting and reconciliations.
We're looking for someone who is naturally curious, analytical and proactive. Someone who enjoys understanding how processes work, identifying opportunities for improvement and implementing solutions that create long-term value.
You'll work across Finance, Commercial, Operations, Product and Technology teams, gaining exposure to a broad range of business activities while helping to shape and improve our client finance operations.
What You'll Be Doing
- Own the end-to-end financial management of assigned client programmes
- Manage commercial validation, onboarding, invoicing, financial reporting and accounts receivable activities
- Prepare and issue accurate client invoices and supporting financial reports
- Analyse programme data, billing calculations and financial information to identify discrepancies and risks
- Investigate finance-related issues and drive root-cause resolution across multiple teams
- Monitor accounts receivable and support the collection of outstanding balances
- Build strong relationships with clients and internal stakeholders to improve billing accuracy and reporting quality
- Identify opportunities to improve finance processes, strengthen controls and reduce manual intervention
- Support automation initiatives using tools such as Excel, Power Query, Python, SQL, Power BI or similar technologies
- Work with Product and Technology teams to define and deliver system enhancements
- Support month-end activities, reconciliations, profitability reporting and audit requirements
- Contribute to wider finance transformation and business improvement projects
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Experience Required
- At least three years' experience within finance, accounting, commercial finance, client billing or a similar analytical role
- Experience managing invoicing, accounts receivable, financial reporting and reconciliations
- Strong analytical skills with the ability to work confidently with large and complex datasets
- Advanced Excel skills and experience working with finance systems and reporting tools
- Ability to investigate issues, identify root causes and implement sustainable solutions
- Strong stakeholder management and communication skills
- Experience supporting month-end close or management accounting processes would be advantageous
- Experience participating in finance transformation, process improvement or system implementation projects would be advantageous
- ACCA or CIMA part-qualified, finalist or newly qualified would be advantageous
- Experience using tools such as Python, Power Query, SQL, Power BI, VBA or similar technologies would be beneficial
- Experience within an international, multi-entity or transaction-based business environment would be advantageous
- Chinese language skills would be beneficial but are not essential
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What We're Looking For
- A highly analytical and detail-oriented finance professional
- Someone who enjoys solving problems and improving processes
- Strong commercial awareness and an interest in understanding how businesses operate
- A self-starter who takes ownership and drives issues through to resolution
- Confidence working across Finance, Commercial, Operations, Product and Technology teams
- A continuous improvement mindset with a passion for automation and efficiency
- Comfortable working in a fast-paced and evolving international environment
- Curious, proactive and eager to challenge existing ways of working constructively
Why Join Dragonpass?
- Opportunity to make a visible impact within a growing international business
- Broad exposure across finance, technology, commercial and operational teams
- Involvement in process improvement, automation and transformation initiatives
- Genuine ownership and accountability from day one
- Career development opportunities within a global organisation
- Collaborative and supportive team environment
We're committed to building an inclusive workplace and welcome applications from people of all backgrounds, experiences and perspectives. If you meet most of the requirements and are excited by the opportunity, we'd encourage you to apply. At Dragonpass, we believe diversity of thought, experience and perspective helps us better serve our global customers and partners.
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