Acosta
Client Innovation & Value Realisation Lead
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Client Innovation & Value Realisation Lead
Salary From: £60,000
Salary To: £65,000
Location: Woking / London
Category: Insights
Contract Type: Permanent Full Time
Client Innovation & Value Realisation Lead
Location: Woking / London Hybrid Working (3 Days in the Office with 1 day minimum in Red Bull Head Office)
Contract: Permanent
Salary: £60,000 - £65,000 per annum, (Plus 10% Client based bonus).
Turn Client Needs into Measurable Business Value
At Acosta Europe, we partner with some of the world's most iconic brands to drive growth through insight, innovation and execution excellence. We're now looking for a commercially minded, client-focused professional to join our Red Bull team as a Client Innovation & Value Realisation Lead reporting to Elaine Campbell, our Red Bull Unit Director.
This is a unique opportunity to sit at the intersection of Commercial, Operations, Technology, Data and Insight, helping shape how ideas become practical, scalable solutions that deliver measurable results.
If you're naturally curious, love solving business problems, thrive on stakeholder engagement and can translate complex challenges into clear actions, we'd love to hear from you.
About The Role
The Client Innovation & Value Realisation Lead is an embedded, client-facing role responsible for ensuring Red Bull's evolving priorities and frontline operational realities are translated into clear, prioritised and measurable improvement opportunities.
You'll act as the critical link between Red Bull stakeholders, field teams and Acosta Europe's Commercial, Operations, Technology, Data and Insight functions.
This is not a technical delivery, product ownership or account management role.
Instead, you'll be the commercial and operational translator who ensures:
- The right problems are clearly understood
- The highest-value opportunities are prioritised
- New capabilities are adopted successfully
- Benefits and ROI are measured and evidenced
- Solutions remain scalable across Acosta Europe's wider business
What You'll Be Doing
Discover Client & Field Opportunities
- Build strong relationships across Red Bull and Acosta stakeholders
- Capture business priorities, challenges and improvement opportunities
- Spend time with field teams and operational environments to understand real-world needs
- Translate feedback into clear business problems and measurable outcomes
- Use process mapping, mock-ups and prototypes to validate ideas early
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Create a Prioritised Innovation Pipeline
- Convert feedback and insight into prioritised improvement opportunities
- Assess initiatives based on value, impact, scalability and adoption potential
- Support Technology, Product, Data and Insight teams throughout discovery and delivery
- Promote a test-and-learn approach through pilots and proof-of-concepts
- Ensure solutions support long-term platform and capability development
Drive Cross-Functional Collaboration
- Connect Commercial, Operations, Technology, Insight and Data teams
- Align stakeholders around shared priorities and outcomes
- Challenge ambiguity and create clarity around requirements
- Help balance competing demands while maintaining focus on business value
Lead Adoption & Value Realisation
- Identify adoption risks and readiness requirements
- Support training, communications and change activity
- Track implementation success and business outcomes
- Measure improvements against agreed success criteria
- Make evidence-based recommendations on scaling, refining or stopping initiatives
Support Client Governance
- Deliver clear, executive-ready updates and recommendations
- Facilitate innovation workshops and roadmap discussions
- Provide visibility of priorities, risks, decisions and realised benefits
- Demonstrate the impact of improvements through measurable outcomes
What Success Looks Like
You'll be successful in this role if you can demonstrate:
- A strong pipeline of prioritised opportunities
- Clear problem statements and measurable outcomes
- High adoption rates for new capabilities and processes
- Improved operational efficiency and execution quality
- Strong stakeholder engagement and confidence
- Reduced ambiguity between client needs and delivery teams
- Measurable commercial and operational value delivered
- Reusable solutions that benefit the wider organisation
About You
We're looking for a commercial problem-solver who can bring people together and create momentum.
Essential Skills & Experience
- Exceptional stakeholder management and client-facing communication skills
- Experience translating complex business needs into clear priorities and actions
- Strong commercial acumen and business judgement
- Proven experience working cross-functionally across multiple teams
- Ability to use data, insights and customer feedback to support decision making
- Strong change management and adoption mindset
- Understanding of FMCG, retail execution or field sales environments
- Ability to influence without direct authority
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Highly Desirable
- Experience in organisational transformation or change management
- Client relationship management experience
- Continuous improvement or test-and-learn methodologies
- Experience with process mapping, workshops or requirements gathering
- FMCG, retail, field sales or customer operations experience
- Exposure to technology, data or insight-led transformation programmes
Why Join Acosta Europe?
At Acosta Europe, we believe in empowering our people to challenge convention, drive innovation and create exceptional results for our clients.
- Freedom & Ownership: Take full responsibility for your patch with the backing of a globally recognised brand.
- Exceptional Benefits: Medical, dental, vision, life insurance and Employee Assistance Programme (Medi Cash).
- Future-Focused Pension: Contributions that grow with your service.
- Generous Holidays: 25 days annual leave + bank holidays.
- Paid Volunteering Day: Give back to your community.
- Career Progression: Access to Acosta University, internal development pathways, and opportunities to step into leadership.
- Inclusive Culture: Diverse, supportive and truly people-first.
This is a role for people who want more than “just a job”. It's for people who want momentum, progression and recognition.
At Acosta Europe, we believe diversity and inclusion are the foundation of innovation and success. We welcome people from all backgrounds and experiences, creating a culture where everyone feels valued and empowered to thrive. If you're looking for a role where you can be out in the field, make a visible impact, and build a future in FMCG sales—this is your moment.
Ready to help shape the future of client innovation and value realisation? Apply today and join Acosta Europe on an exciting journey with Red Bull.
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