Equity Energies
Client Manager
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Equity Energies is changing the way organisations approach energy strategy.
We create energy equity for businesses and organisations by turning their Net Zero ambitions into action which delivers environmental, societal, and commercial value.
At Equity Energies, we're passionate about delivering exceptional energy, water and net zero solutions that help our customers thrive. As we continue to grow, we're looking for a Client Manager to join our Strategic Client Management team and play a key role in building lasting customer partnerships.
For more than 20 years, we’ve been at the forefront of the energy transition and our commitment remains unchanged; to continue to improve the energy model so it’s fit for the future, delivering greater efficiencies, less waste, and more sustainable energy.
Our vision is for every organisation in the UK to be advancing on their pathway to Net Zero and beyond and benefiting from the value generated.
Every member of the award-winning Equity Energies team is focused on helping our clients make progress towards Net Zero, and is empowered to identify and implement the right solution for their clients, helping them create energy equity and make their businesses and organisations more sustainable, and more valuable. We are looking for ambitious individuals that can help transform our industry and lead our customers to a world of new opportunity.
If you're a relationship-focused professional with experience managing complex client portfolios and a passion for delivering outstanding service, we'd love to hear from you.
What you'll be doing
As a Client Manager, you'll be responsible for managing a portfolio of large commercial clients, ensuring they receive an exceptional service experience across their energy and water procurement strategies.
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Working closely with teams across the business, you'll:
- Build and maintain strong relationships with key client stakeholders
- Act as the primary point of contact for your portfolio
- Deliver regular client reviews and performance presentations
- Coordinate with Tendering, Bureau, Risk & Trading, and Client Support teams to ensure seamless service delivery
- Support the onboarding and implementation of new clients
- Identify opportunities to introduce additional services, including Net Zero Strategy, Water Services and broader sustainability solutions
- Ensure agreed SLAs and KPIs are achieved
- Provide expert guidance on energy markets, procurement strategies and carbon reduction initiatives
- Travel to client sites for face-to-face meetings when required
What we're looking for
We're seeking someone who combines strong commercial awareness with a genuine passion for customer success.
Essential
- Proven experience in Client Management, Account Management or Customer Relationship Management
- Excellent communication, presentation and stakeholder management skills
- Strong problem-solving abilities and a proactive mindset
- Experience using Microsoft Office and CRM systems such as Salesforce
- A customer-first approach with the ability to build trusted relationships
- Ability to manage multiple priorities while maintaining exceptional attention to detail
Desirable
- Experience within the UK energy sector
- Knowledge of energy procurement, utilities or sustainability services
- Understanding of electricity and gas retail markets
- Awareness of emerging technologies such as solar, battery storage and EV infrastructure
- Experience supporting Net Zero or carbon reduction strategies
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What makes you a great fit?
At Equity Energies, our most successful people are:
- Commercially minded and customer focused
- Collaborative team players
- Innovative thinkers who challenge the status quo
- Self-motivated and accountable
- Passionate about delivering results for customers and colleagues alike
Why join us?
You'll be joining a growing organisation that is helping businesses make smarter energy decisions while supporting the transition to a more sustainable future. In return, you'll have the opportunity to work with some of the UK's leading organisations, collaborate with industry experts, and make a real impact in an evolving and exciting sector.
Ready to make an impact?
Apply today and help us shape the future of energy management.
Equity Energies is committed to driving diversity and inclusion across its workforce, striving to attract and develop the best talent regardless of gender, age, sexual orientation, disability, neurodiversity, ethnicity or any other factor, and building a diverse and supportive culture of respect and fairness for all. Candidates of all backgrounds are encouraged to apply.
Furthermore, Equity Energies embraces flexible working and understand that we all have commitments outside work. We want to work with you to find a working pattern that both allows you a great work/life balance and allows us to provide an excellent service to our customers. If you feel that you would benefit from working a different pattern to that advertised, we encourage you to talk to us about this during the recruitment process.
Candidates with different flexibility needs are encouraged to apply.
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