Digital Waffle
Client Manager
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Role: Client Manager
Salary: £45,000 - £50,000
Location: Central London (Hybrid)
Role:
- Manage client relationships and maintain strong client engagement.
- Lead client reporting, including weekly updates and monthly performance reviews.
- Coordinate internal teams to ensure successful delivery of client projects.
- Prepare and deliver project briefs, lead briefings, and oversee work in progress.
- Review and quality-check work before it is presented to clients.
- Support senior client leads with strategic planning, quarterly business reviews, and client renewals.
- Contribute to client strategy through research, insight generation, and opportunity identification.
- Manage client account administration, financial processes, and maintain accurate client records.
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Experience:
- Strong commercial and financial knowledge.
- Experience researching client businesses, industries, and market trends to inform strategy.
- 5+ years' marketing experience with knowledge of marketing planning and channels.
- Excellent planning and organisational skills with the ability to manage multiple projects and priorities.
- Strong analytical skills with the ability to interpret information and identify key insights.
- Excellent communication and presentation skills with the ability to build relationships and influence stakeholders.
- Strong collaboration and teamwork skills, working effectively with clients and cross-functional teams.
- Proactive problem-solving skills with sound judgement and decision-making ability.
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