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We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered and fuelled by data — and by great relationships with some of the UK’s favourite brands. The Nectar 360 team focuses on developing loyalty programmes, turning amazing data into something that makes a difference, traditional media and digital. It’s like an agency-within-a-retailer, and retail media is crucial. The culture might not be what you expect either, because there’s no set-up quite like this one. The team is a real priority because it’s connected to everything the business does and drives profitability. It’s where you can take risks, learn from them and be recognised.
About The Team
Nectar360 is the loyalty, insights and retail media business behind Sainsbury's, Argos, Tu and Habitat. We help brands better understand customers and connect with them through data-led marketing, insight and media solutions that deliver measurable results.
Our Client Services team partners with some of the UK's biggest FMCG brands, helping them unlock growth through the full range of Nectar360 solutions. Working at the intersection of retail, media, loyalty and analytics, the team combines commercial expertise, customer understanding and strategic thinking to create impactful partnerships and long-term growth.
This is an exciting opportunity to join a fast-paced, collaborative and ambitious team where you'll work with leading brands, build influential relationships and play a key role in delivering commercial success.
More about the role
As a Client Manager, you'll be responsible for developing and managing key client relationships while delivering revenue across the full Nectar360 portfolio. You'll act as a trusted partner to your clients, understanding their business priorities and identifying opportunities to support their growth through Nectar360 solutions.
You'll manage activity across your client portfolio, ensuring campaigns and projects are delivered successfully against agreed objectives, timelines and budgets. Using a combination of commercial acumen, relationship management and analytical thinking, you'll help clients maximise value from their investment whilst delivering against Nectar360 revenue targets.
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Working closely with internal stakeholders across Client Services, Analytics, Insights, Media and Finance, you'll coordinate activity, manage pipelines, support forecasting and provide regular updates on client performance, project delivery and commercial progress.
You'll also stay close to industry trends and market developments, helping to identify new opportunities and ensuring Nectar360 continues to deliver innovative solutions for our clients.
More about you
You're an experienced client-facing professional who enjoys building trusted relationships and identifying opportunities that create value for both clients and the business. You combine strong commercial awareness with excellent communication skills and are comfortable managing multiple priorities in a fast-paced environment.
You have experience working with clients within retail, FMCG, media or marketing-related sectors and are confident presenting recommendations, influencing stakeholders and delivering against commercial objectives. Organised and proactive, you're able to balance strategic thinking with hands-on delivery and take ownership of projects from inception through to completion.
Most importantly, you're collaborative, curious and motivated by building successful partnerships that deliver measurable results.
Essential Criteria
- Demonstrable experience managing and developing client relationships to deliver commercial growth, revenue targets or account objectives. Media sales experience, ideally within retail or FMCG.
- Proven ability to identify opportunities, build proposals and progress revenue pipelines through to successful conversion.
- Experience managing multiple client projects, campaigns or workstreams simultaneously whilst delivering against agreed budgets and timelines.
- Evidence of working cross-functionally with internal stakeholders to coordinate activity, resolve challenges and deliver successful outcomes.
- Strong communication and presentation skills, with the ability to confidently influence and engage a range of internal and external stakeholders.
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We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
- Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- We've also got you covered for your future with our pensions scheme and life cover.
- You'll also be able to share in our success as you may be eligible for a performance-related target bonus of up to 10% of salary (which may vary for Nectar360), depending on how we perform.
Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
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