Aon
Client Manager - Aon Credit Solutions
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Aon Credit Solutions
Client Manager – London, Reading or Chelmsford
Aon Credit Solutions is currently recruiting for a Client Manager to join our Credit Solutions Global Clients team located in our London, Reading or Chelmsford office.
This is a hybrid role providing flexibility to work both virtually and from our London, Reading or Chelmsford offices.
About Credit Solutions
Aon Credit Solutions offers a range of complementary solutions to protect businesses against trade credit risk, enhance business growth and facilitate access to trade finance.
We are the leading trade credit broker globally, with c. 90 people in seven locations across the UK and Ireland, and 550 people in 57 countries around the world.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
Your responsibilities as a Client Manager within Aon Credit Solutions
Working within a multi skilled broking team, under instruction of Client Directors to support strategic and Global Client relationships, as well as ownership of own portfolio of clients.
Interacting with Clients, Insurers and Colleagues on day-to-day policy management activity including:
- Managing credit limit process (applications, follow up, feedback to clients)
- Supporting clients with non-payment notifications & liaising with insurers
- Assisting with claims submission & broking process
- Negotiation of policy wordings & ensuring timely delivery of accurate policy documentation
- Management and monitoring of activity logs
- Providing clients with training and guidance on policy terms and conditions
- Gathering and analysing policy and market data, producing reports and presentations
- Liaising with Colleagues across the Aon global network on Global Client programmes
- Preparation for, and attendance of, Client and Insurer meetings/conference calls plus timely follow up of meeting notes and actions
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Managing policy renewals within own portfolio and supporting Client Directors on renewal process for Global & strategic clients. Gathering and analysing statistical detail, submissions to market, pro-actively following up with insurers for indications of cover, presenting terms and preparation of renewal reports.
Introducing and supporting team on new business opportunities to achieve individual new business target
Responsible for adherence to business processes, systems and procedures and all elements of compliance
Skills And Experience That Will Lead To Success
- Enthusiastic, self-motivated, willing to use own initiative
- Pro-active handling of workflow through efficient time management and organisation
- Competent in use of Microsoft Office and able to navigate IT systems/platforms
- Ability to explore creative solutions and solve new problems as they arise
- Acting with integrity and working in a way that positively impacts our Clients & Colleagues
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How We Support Our Colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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