ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Client Partner
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The Company
Specialist technology consulting and managed services business operating within highly complex enterprise environments. Delivering critical transformation, programmes across international markets to globally recognised organisations.
The Opportunity
This is not your traditional account management or project management role!
- Become commercially and strategically embedded with your customers.
- Be their programme champion, owning multi-stakeholder relationships, programme alignment, and account growth across enterprise environments.
Your role is to ensure accounts are incredibly well serviced and evolve proactively rather than reactively. You will identify expansion opportunities, spot delivery/resource risks, and strengthen relationships for long-term commercial development.
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- You’ll work with across multiple functions, advocating for client programme success through increased client spend, stronger programme engagement, improved commercial visibility, and becoming a trusted strategic partner.
The Ideal Candidate
- Background in professional services, managed services, technology consulting, or enterprise delivery environments
- Commercially sharp with experience growing existing accounts, improving programme alignment, or increasing customer spend
- Able to build credibility with both technical and non-technical stakeholders inside complex organisations
- Strong relationship-builder and comfortable operating face-to-face with senior stakeholders.
- Programme-aware rather than purely sales-led; understands enterprise technology programmes and how they can develop.
- Comfortable operating in fast-paced, start/scale-up environments where agility and responsiveness matter
- Naturally proactive, commercially curious, and able to identify opportunities before they become visible to others
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The Package
- Base salary from £60k - £85k with a 30% uncapped bonus.
- Flexible hybrid working with a South-Coast office.
- 27 Days holiday.
- Personal development budget.
- Private healthcare
- And more!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
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