Scalers
Client Relations Team Supervisor
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
🚨 Client Relations Team Supervisor | Ware | £32,000–£35,000
I’m working with an established and growing technology services business looking to hire a Client Relations Team Supervisor to join their team in Hertfordshire.
This is a great opportunity for someone with a strong background in customer service, administration, and operations who enjoys taking ownership, coordinating multiple priorities, and supporting a busy client-facing team.
The role:
- Act as a key point of contact for customers, suppliers, and internal teams
- Coordinate customer queries, service calls, engineer visits, and installations
- Support customer onboarding, contracts, billing, and pricing administration
- Manage shared inboxes and ensure actions are followed through to resolution
- Maintain accurate customer, equipment, and contract information across internal systems
- Support and cross-train team members to ensure strong coverage across the department
- Identify opportunities to improve processes and customer service standards
- Work closely with Sales, Finance, Service, Engineering, and Operations
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What we’re looking for:
- Previous experience in customer service, client relations, or a similar operational role
- Strong organisation and excellent attention to detail
- Confident telephone and written communication skills
- Comfortable managing multiple priorities at once
- Experience using CRM, database, or operational systems
- Good Microsoft Office skills, particularly Excel
- Proactive, reliable, and solutions-focused approach
- Someone comfortable taking responsibility and helping support the wider team
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Package:
📍 Hertfordshire
💰 £32,000–£35,000
🕘 Monday–Friday, 9:00am–5:30pm
📈 Career development and progression opportunities
🤝 Supportive, collaborative working environment
If you’re an experienced customer service or operations professional looking to take the next step into a supervisory position, drop me a message or apply directly.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London