Sayer Vincent
Client Services Coordinator
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Client Services Coordinator
Hi, We’re Sayer Vincent and we’re not your typical audit firm!
We’ve been around for quite a while… established in 1983 by three accountants committed to social justice they saw the need for dedicated specialist audit and advice for charities and social purpose organisations. Our company is growing and adapting but we’re pleased to say our founding ethos is still a drive at the firm to this day.
We make charities become more effective at what they do - which in turn helps their beneficiaries. So, if you are passionate about causes, working for us would be right up your street!
We really value what every individual brings to our business and believe our people are the most important part. Providing a supportive culture where everyone can learn, develop and grow whilst really understanding what they bring to the business.
About your role
The Client Services coordinator role involves preparatory and administrative work on behalf of the audit team from trainee to partner, as well as liaising with our clients. A successful candidate will be provided with full training to bolster their IT skills, enhance their communication abilities, cultivate their audit knowledge, and foster interest in the rewarding charity sector.
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Full training for this role will be provided.
Responsibilities:
The job includes, but is not limited to:
- Generating and proofreading audit documents in Microsoft Word, Excel and PowerPoint, including bank letters, audit strategies and reports
- Raising bills and preparing invoices via the firm’s customer relationship management (CRM) database
- Maintaining network information and data on the CRM
- Managing electronic calendars and booking meetings and travel for audit and advisory work
- Answering phones and interacting with clients and suppliers
- Participating in training new team members, sharing skills and knowledge where and when required
- Assisting with the preparation of training materials and presentation documents
- Providing administrative support for other teams within the Operations Department (Facilities, Marketing, Finance) as required
- Collaborating with other departments on firmwide projects
About you
- Superb attention to detail – you will be editing and formatting audit documents where accuracy is paramount
- Excellent IT skills – confident using Microsoft Office 365 suite products (particularly Excel and Word)
- Exceptional communication skills - able to communicate clearly and effectively at all levels and to different audiences, both verbally and in writing
- Strong numerical skills - confident working with and editing numerical data
- Ability to deliver exceptional work to tight deadlines, reprioritising as required
- Self-starter – always looking for ways of improving the way in which you and the team work together
- Adaptable – showing eagerness and willing to different ways of working with a positive and flexible personality to match
- Inquisitiveness – keen to expand your knowledge and proactively seeking out new ways to improve the work of yourself and your team
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Essentials & Qualifications
- GCSEs in Maths and English at grade C/4 or above, or equivalent level qualifications in Maths and English
- At least 2 years of administrative experience gained within a busy office environment, either via paid or voluntary work
- Experience working collaboratively within a team as well as ability to work independently
If this sounds like you, we’d be keen to hear from you and look forward to reviewing your application.
Hybrid Working Structure available.
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