What We're Looking For

Must-Have

• Strong attention to detail: you'll regularly work with client data and compliance decisions where accuracy matters.
• Excellent organizational and prioritization skills: you'll be managing multiple clients, recurring workflows, and deadlines at the same time.
• Strong ownership and reliability: you're comfortable taking responsibility for your work and making sure tasks are completed from start to finish.
• Clear written and verbal communication skills: you can communicate effectively with teammates, clients, and external partners.
• Strong problem-solving skills: you're able to work through unfamiliar situations, investigate issues, and determine the appropriate next step.
• Comfortable working with spreadsheets, data, and repeatable operational processes.
• Able to learn new software, workflows, and subject areas quickly.
• Able to clearly document a process so someone unfamiliar with it can understand and follow it.
• A collaborative approach and willingness to work closely with teammates across different functions.
• Bachelor's degree or equivalent relevant work experience.

Nice-to-Have

• Experience in client services, customer operations, compliance, digital marketing, affiliate marketing, or a similar role.
• Experience working regularly in Excel or Google Sheets.
• Experience or familiarity with search engine marketing (SEM), paid search, or search engine advertising.
• Experience reviewing or analyzing large sets of data.
• Experience working within established operational or quality-control processes.
• Experience creating SOPs, process guides, training materials, or internal documentation.
• Experience communicating directly with customers or external partners.
• An interest in identifying opportunities to automate or streamline repetitive work.

The Kind of Person We're After

• You're detail-oriented and notice when something doesn't look right rather than simply moving on to the next task.
• You're organized and comfortable juggling several different clients, priorities, and deadlines without losing track of the details.
• You take ownership of your work and don't need someone checking in at every step to make sure things get done.
• You're comfortable working within established processes, but you'll speak up when you see a better way to do something.
• You're curious and willing to investigate when the answer isn't immediately obvious.
• You communicate clearly and know when to solve something independently versus when to ask for help or escalate.
• You enjoy turning complicated or manual workflows into organized, repeatable processes and documenting them so the rest of the team can execute them consistently.
• Autonomously drive outcomes: we're looking for people who demonstrate initiative, follow through on their responsibilities, and look for what needs to happen next rather than waiting to be told.

UK Benefits & Perks

• 25 days holiday in addition to bank holidays
• Enhanced parental leave (Partnerize Parents) 6 months full pay, 6 months half pay and 5 extra 'Partnerize Parental Days' each year
• Regular company events and activities
• Enhanced pension contributions
• Cycle to Work scheme
• Eye Care Vouchers
• Private Medical Insurance through Bupa
• Life Assurance
• Enhanced Wellness Program including access to EAP, Wellness Coaching & Wellness Programs

Our Commitment to Diversity & Inclusion

We are committed to attracting, developing, and advancing our outstanding team members, regardless of race, ethnic identity, sexual orientation, religion, age, gender, gender identity, physical abilities, or any other dimension of diversity. We strive to foster an environment where people can be their authentic selves, raise concerns and innovate, all without fear; where they are treated fairly and respectfully, have equal access to opportunities and resources and can contribute fully to the organization’s success. Every individual in our business is expected to live this commitment without exception.

Privacy and data protection. The data collected as part of this application will be used for the recruitment process and any subsequent employment. You can find further information in Partnerize privacy policy here: https://partnerize.com/privacy-policy/

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Partnerize will not accept unsolicited resumes from any source other than directly from a candidate or an approved vendor that has a written and signed agreement in place with Partnerize. Please do not contact or forward resumes to our company employees or locations. Any unsolicited resumes will be considered Partnerize property. Partnerize is not responsible for any charges or fees related to unsolicited resumes.