shangang Keji Industrial CO LTD
Client Services Manager
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Role: Client Services Manager
All the relevant skills, qualifications, and experience that a successful applicant will need are listed in the following description.
Start Date: October 2026 or sooner
Location: Kensington, London
Contract Term: 12 month maternity cover contract (possibility of permanent role becoming available as the team grows)
Salary: £29,000 - £45,000
A leading and innovative educational consultancy in central London is seeking a Client Services Manager for October 2026. This is a full-time role covering maternity leave (12 months) initially, but it is hoped as the team grows a permanent role will become available.
Responsibilities
As a Client Services Manager, your primary focus will be to:
- Work closely with each family who enquires about our educational services
- Sell bespoke tuition and educational consultancy services
- Represent exemplary tutors and their academic excellence, teaching styles, and years of pastoral care
- Be a good judge of character and enjoy working with a myriad of different personalities
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Requirements
This role is a sales role. We require someone who is comfortable:
- Making sales on the phone
- Writing specific, informative, and charming emails
- Sincerely caring about helping children and young adults achieve their academic potential
Your work will be dynamic; one day you may help find a tutor who can delicately balance the provision of emotional sensitivity with academic excellence to support a child’s learning through a difficult time, on another day, structure and coordinate a suite of tutors to deliver GCSE home schooling to a child.
In addition to managing these relationships, you will handle a variety of tasks including:
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- Sales administration
- Answering calls
- Liaising with schools and external educational organizations
This role is fast-paced, particularly during peak times, requiring strong organizational skills, teamwork, and the ability to juggle multiple responsibilities.
Qualifications
If you want to work in a busy, but small office, have a passion for education combined with enthusiasm for communicating with families effectively, and have integrity, professionalism, and respect, please send your CV to Duncan or contact him for more information, including an information pack.
Additional Information
Knight Education is committed to safeguarding and promoting the welfare of children. Applicants for the post must be willing to undergo child protection screening, including reference checks with previous employers and an enhanced DBS check.
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