Portico
Client Services Team Leader
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Client Services Team Leader
📍 Canary Wharf, London
💷 Competitive
⏰ 42.5 hours per week | Monday-Friday
At Portico, we're searching for an exceptional Client Services Team Leader to lead the front-of-house experience for a prestigious client in the heart of Canary Wharf. This is an opportunity to lead a team responsible for creating memorable experiences, delivering seamless workplace services, and ensuring every visitor, client, and colleague receives a world-class welcome.
What makes this role special?
You'll be at the centre of a fast-paced corporate environment where no two days are the same. From overseeing visitor arrivals and meeting room experiences to supporting hospitality services and providing first-line AV assistance, you'll lead from the front and set the standard for service excellence.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
We're looking for someone who:
- Leads by example
- Loves building high-performing teams
- Thrives in a corporate hospitality environment
- Has previous supervisory and corporate reception experience
- Enjoys creating exceptional client experiences
- Is confident engaging with senior stakeholders and clients at every level
- Has experience supporting meeting rooms and AV technology (desirable)
What you'll be doing
- Leading and developing a team of 2 receptionist professionals
- Managing the visitor and staff arrival experience
- Overseeing meeting room management and workplace services
- Supporting hospitality and pantry operations
- Building strong relationships across the business
- Driving a culture of excellence and continuous improvement
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Portico?
At Portico, we're proud to create workplaces where our people can thrive. We recognise hard work, reward dedication, and provide genuine opportunities for growth and development.
- Enhanced holiday allowance
- Pension contributions
- Life insurance
- Employee Assistance Programme
- Recommend a Friend bonus scheme
- Retail and lifestyle discounts
- Award-winning development through the Portico Training Academy
Ready to lead a team that delivers exceptional workplace experiences every day?
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location