Mail Metro Media
Client Strategy Director
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Location: DMGT HQ - High Street Kensington, London
Position: Permanent
About the Role
As the Client Strategy Director for Ents, Media, Telco and Tech, you will be responsible for defining and executing the long-term commercial strategy for our most significant Tier 1 accounts and your wider category. This is a senior role and you will leverage category expertise, audience insights, and our extensive product portfolio to position dmg media as an essential partner to clients. This is a highly strategic, commercially astute role that thrives at the intersection of data, multi-channel creativity, and client partnership
This new role will:
- Develop deep and influential Tier 1 client & agency planning relationships, positioning dmg as a must-buy media owner, to drive incremental revenue
- Develop long-term annual strategies for Tier 1 clients, leveraging category, product expertise & audience insights across all titles and brands
- Lead proactive presentations & thought-leadership sessions to unlock commercial growth.
- Strengthen our reputation as a trusted partner to direct clients & their agencies, leading the ongoing revitalisation of our account service model to meet the evolving needs of our customers
- Champion our innovative data-enriched digital solutions in market that generate meaningful outcomes for our advertising customers, as well as respect the value of our printed media to deliver outcomes
- Lead our commercial transformation toward a strategic, client-focused, full-funnel organisation - balancing short-term revenue delivery with long-term value creation
- Collaborate closely with our Creator & New Media (social video) and Commerce team to best serve our core advertising customers with market-leading solutions.
- Collaborate with Partnerships and the Core Sales team to ensure that the quality servicing and output for Tier 1 clients is delivered
- Deliver and report on all client engagement, delivering robust pipeline management and performance tracking in Salesforce for all allocated T1 clients relationships
- Lead and develop the Client Strategy Partners into leaders of the future
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Main Responsibilities
- Tier 1 Relationship Management: Build and nurture deep-rooted relationships with senior decision-makers at Tier 1 agencies and clients, ensuring dmg media is central to their strategic planning
- Revenue Growth: Identify and unlock new commercial opportunities by translating audience trends and platform innovations into revenue-generating partnerships, while managing pipelines and delivering against strict targets
- Strategic Planning: Develop comprehensive, long-term media strategies for Tier 1 accounts, leveraging category-specific expertise, audience insights, and our extensive product portfolio to meet complex client objectives
- Thought Leadership: Lead proactive presentations and thought-leadership sessions that demonstrate dmg media’s market-leading innovation in social video, data capabilities, and digital storytelling
- Cross-Functional Collaboration: Act as a strategic bridge between commercial, editorial, data, and product teams to ensure client strategies are flawlessly executed and drive measurable business outcomes
- Talent development: Management of the client strategy partner
Candidate Profile
- Client Network: A black book of senior client contacts in the category
- Commercial Acumen: Proven track record in turning media strategy into tangible commercial solutions, while delivering growth strategies in a competitive market
- Multi-channel solution selling: Expertise in delivering multichannel solutions and connecting the customer journey
- Pricing & yield optimisation: Strong understanding of commercial models and maximizing inventory value
- Data analytics & insights: Ability to leverage data to inform strategy and deliver powerful insights
- Digital fluency: Comfort and proficiency with ad tech, data platforms and social media platforms
- Strategic Thinking: Exceptional ability to translate complex data and audience insights into clear, actionable, and persuasive strategic frameworks
- Communication: A confident presenter with the ability to influence C-suite stakeholders and lead high-stakes pitches
- Industry Knowledge: Deep understanding of the UK media landscape, including digital, print, and emerging social/video platforms with at least 10 years experience
- Entrepreneurial Spirit: A self-starter who thrives in a fast-paced environment and is motivated by hitting ambitious growth targets
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Package Description
Our benefits package increases the longer you’ve been with us. Here’s what to expect:
- 25 days’ holiday (increasing by 1 per year up to a total of 30)
- Pension plan and life cover
- Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme
- Onsite gym, subsidised canteen and onsite nurse and GP clinics
- Plus much more...
About Mail Metro Media
Mail Metro Media is the advertising home of some of the UK’s most engaged newsbrands: Daily Mail, The Mail on Sunday, MailOnline, Metro, The i Paper, New Scientist and The Telegraph (print products). The team provides a single point of contact across print, digital, audio, video and social, allowing agencies and advertisers easy access to the millions of consumers who engage with dmg media’s brands every day.
Our Commitment
We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability.
We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.
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