IDP Education Ltd
Client Success Director
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IDP is a trusted leader in international education services that helps people study abroad and achieve their goals. As a key voice in the industry, IDP partners with educational institutions worldwide to connect them with the right students.
IDP also proudly co-owns IELTS, the world’s leading English language proficiency test.
Established in Australia in 1969, IDP now operates in over 60 countries. While we’ve grown and evolved, our purpose remains the same: to empower people transform their lives through international education. Learn more at idp.com
Client Success Director | UK & Europe
📍 London, Hybrid
Are you an experienced leader who can influence at executive level, drive growth, and turn strategic relationships into long-term success?
At IDP Education, we're seeking a Client Success Director to manage and grow relationships with some of our most important university partners across the UK and Ireland.
This role sits at the intersection of strategy, partnership development, client success, and international education.
You'll Be Responsible For
- Leading executive-level relationships with leading universities
- Developing growth strategies that increase student recruitment outcomes
- Driving partner retention, satisfaction, and investment
- Collaborating with global teams to deliver measurable impact
- Using data and insights to influence decision-making and accelerate performance
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We're looking for a commercially savvy relationship builder who can confidently engage senior stakeholders, navigate complexity, and create value for both partners and students.
Why join IDP
You'll join a purpose-driven organization that is transforming lives through education while working alongside talented teams across global markets. This role offers the opportunity to influence strategy, shape major partnerships, and make a tangible impact on student outcomes worldwide.
If you're passionate about higher education, strategic partnerships, client success, or international student recruitment and want to help shape the future of global education, we'd love to hear from you.
Help our partners achieve their growth ambitions while creating life-changing opportunities for students around the world. Ready to build strategic partnerships that change futures? Apply today.
We partner with some of the world's leading universities to connect students with life-changing education opportunities. We're looking for an experienced professional to join us as Client Success Director to lead and grow relationships with our most strategic university partners across the UK and Ireland.
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This is a high-impact leadership role for a commercially minded individual who thrives on building executive-level relationships, driving growth, and delivering measurable outcomes. Our people are always at the forefront of what we do. We strive to provide workplaces that are truly diverse and representative of the communities that we work in, so our people feel empowered to bring their best and authentic selves to work. We are focused on continuing to build a culture of inclusion and belonging by providing a safe work environment where all our people are encouraged to excel, be agile and creative, and seek new ways to solve meaningful problems.
We are evolving rapidly. This is an exciting time to join us as we transform the way people access global education and opportunities, through leveraging innovative technology and a creating a connected world.
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