How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Us
We're a fast-growing sales and marketing agency that helps B2B businesses generate high-quality sales opportunities through outbound lead generation, content marketing and strategic campaigns.
Our team works closely with clients to become an extension of their business, ensuring every campaign delivers value and continues to evolve. We're looking for a proactive, organised and commercially minded Client Success Manager who enjoys building strong relationships, solving problems and delivering an exceptional client experience.
If you thrive in a fast-paced environment, enjoy taking ownership and love seeing projects through from start to finish, we'd love to hear from you.
The Role
As a Client Success Manager, you'll be the primary point of contact for a portfolio of clients, ensuring campaigns run smoothly from onboarding through to ongoing delivery.
You'll build trusted relationships, lead regular client meetings, coordinate with internal teams and ensure every client feels informed, supported and confident in the progress of their campaigns. Alongside managing client relationships, you'll help keep projects organised, ensure deadlines are met and continuously look for ways to improve processes, communication and client outcomes.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Manage day-to-day communication with clients via Slack, Microsoft Teams, email and phone.
- Lead weekly or fortnightly client meetings, presenting campaign performance, discussing results and agreeing clear next steps.
- Work closely with internal teams to ensure campaign assets and deliverables are shared with clients, feedback is captured and agreed actions are followed through.
- Coordinate multiple client projects simultaneously, ensuring timelines, priorities and deliverables stay on track.
- Keep accurate records of client interactions, meeting notes, actions and campaign updates within CRM systems.
- Contribute ideas to improve internal processes, client reporting and operational efficiency.
- Stay up to date with emerging technologies, including AI tools, and identify opportunities to improve productivity, client experience and campaign delivery.
About You
We're looking for someone who is organised, proactive and genuinely enjoys working with people. You'll be confident communicating with clients, comfortable presenting ideas and naturally take ownership of your work.
Ideally you'll have:
- 1-3 years' experience in Client Success, Customer Success, Account Management or a similar client-facing role.
- Excellent communication, relationship-building and presentation skills.
- Strong organisational skills with the ability to manage multiple clients, deadlines and priorities.
- High attention to detail and pride in producing accurate, high-quality work.
- Confidence leading meetings and communicating with stakeholders at all levels.
- A proactive mindset with excellent problem-solving skills and the ability to think independently.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Experience within a B2B sales or marketing agency is highly desirable.
Experience in project management or coordinating multiple projects would be advantageous, but is not essential.
What We Offer
- Competitive salary.
- Ongoing training, professional development and opportunities to learn emerging technologies.
- A supportive, collaborative and ambitious team.
- Company socials and team events.
- Clear progression opportunities as the agency continues to grow.
If you're passionate about building strong client relationships, enjoy keeping projects moving, love presenting ideas and want to work in an ambitious agency where you can make a real impact, we'd love to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills