Artane Partners
Client Success Manager
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Artane Partners Client Success Manager
Artane Partners is a capital advisory firm that helps companies raise equity and debt. We run the full capital raise process end to end, from investor targeting through to closing. Our clients are primarily based in Europe and the Gulf, so meaningful working-hours overlap with those time zones is required.
We are hiring one Client Success Manager to own the client relationship side of the business.
What you will do
- Act as the main point of contact for 20+ signed clients
- Relay clear updates from the deal team on investor calls, pipeline status, and next steps
- Handle client queries on the progress of their raise and chase internal answers when needed
- Maintain a consistent update cadence so clients never have to chase for information
- Keep founders calm and informed through a process that is inherently stressful
- Identify at-risk accounts early and escalate before issues become cancellations
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Who this role is for
- You are comfortable with finance. You understand equity vs debt and can discuss a capital raise without getting lost
- You are confident on calls. Clear spoken English and a professional presence
- You stay calm under pressure and can handle direct feedback from stressed founders
- You are organized enough to manage 20+ relationships without dropping threads
- You communicate proactively and take initiative when a client goes quiet
Compensation
$2,000 USD per month (full-time). This is the starting point. We review compensation as performance is proven.
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How to apply
Submit your application, and we'll message you directly to these screen questions:
- Explain the difference between equity and debt in two or three sentences, as if you were talking to a first-time founder.
- A client calls you frustrated: their raise is moving slower than expected and the last two investor calls went badly. What do you say on the call, and what do you do after it?
- What is the largest number of client accounts you have managed at the same time? What kind of clients, and what were your retention results?
- Why are you interested in this role at a capital advisory firm?
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