Dominus
Client Success Manager (Marketing Agency)
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Job Description
We run Meta ads, build funnels, and lead strategy for high-ticket businesses, B2B and B2C. Our partners have included clients like Tai Lopez, XIT CPA, Luke Belmar / Capital Club, and Qera Marketing. We're hiring one Client Success Manager to own client relationships and run the fulfillment team behind them.
This is the role that decides whether a client renews or churns. If that sounds like pressure, it is. If it sounds like the job where your work actually moves the number, read on.
What you'll do
- You're the client's main point of contact and the person keeping our designers and video editors moving in one direction, at a standard the client can feel. You report to the strategist. He sets the direction for each client. You make it happen, hold the line on it with the client, and catch problems before they become fires.
- Run client calls and written updates. Keep the relationship honest and ahead of problems — clients should hear about issues from you, not discover them.
- Brief and manage designers and video editors. Set the spec, check the work, ship it when it's right.
- Turn the strategist's plan into tasks, deadlines, and follow-up the client can see.
- Write when needed: client emails, ad copy edits, landing page tweaks, follow-up sequences. Fix copy yourself, don't just request fixes.
- Work inside our GoHighLevel setup: pipelines, workflows, calendars, reporting.
- Work inside clients' Meta ad accounts and make tweaks when the strategist calls them.
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What you need
- 2+ years client-facing work at an agency running lead generation through paid ads
- Hands-on GoHighLevel (GHL) and Meta Ads Manager experience — you've worked in both, not watched tutorials on them
- Clear, neutral, easily understood spoken and written English. Our clients are US founders, and every call has to be effortless for them to follow. The whole job runs through your communication, so this one is non-negotiable.
- Available 9am–5pm US Eastern, Monday to Friday
- Can direct a creative team and hold a quality bar — you catch what's wrong with an ad or a page before the client does
Nice to have: experience with coaches, agencies, consultants, or other high-ticket service businesses, plus media-buying literacy and direct-response copy chops.
The deal
- $3,000/month base plus a monthly performance bonus tied to how well your clients perform — typically another $1,000–$3,000 per month, uncapped. Strong CSMs clear $3k+/month, and because the bonus follows client results, there is no ceiling: the better your clients do, the more you make, every month.
This is a startup. The plan changes weekly. People who need a fixed routine are unhappy here fast. People who want ownership and speed do the best work of their careers here.
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Who we are
Dominus is not an agency. We're a growth partner for high-ticket businesses — mainly agencies, B2B services, and info/coaching companies — and we hold to a standard we call The Dominus Way (read about it on our website). We don't chase vanity metrics, we don't guess, and we don't keep people who coast.
Six values run this company. They're not wall art. They decide who we hire and who we keep:
- Only people matter. Behind every number is a person. You'll treat clients and teammates that way, on the good days and the hard ones.
- Data drives decisions. We don't run on opinion or vibes. You bring evidence, you read the numbers, and you change course when the data says so.
- Relentless innovation. The way we did it last quarter is not the way we'll do it next quarter. You improve the work instead of defending it.
- Radical accountability. When something breaks, you own it. No blame-shifting, no excuses, no quiet hoping nobody noticed.
- Integrity always. You do the right thing when no one is watching, including when it costs you something.
- Long-term sustainability. We build relationships and results that last. We don't trade a client's trust for a short-term win.
How to apply
If you qualify, I will send you a message and will ask you to send a 2–3 minute video.
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