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Client Success Manager | Remote
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We're hiring a Client Success Manager.
Fully remote. You'll be the person our clients actually rely on. We teach businesses and individuals how to build their very own AI Agency, selling AI and marketing services to businesses.
📍 Fully remote
THE ROLE
- You'll start managing 10 to 15 client accounts and ramp that book up to 50.
- You're the person clients talk to from day one: running their onboarding, holding their weekly check-ins, and being the support they lean on to get results.
- You'll also own retention, and feed client insights back into how we build our programs.
WHAT IT PAYS
- 10% annuity on the gross value of every contract, paid monthly over 12 months. Example: a $10.9k contract pays you $1,090 total, spread across the year.
- $500 bonus for every client that renews, on top of your ongoing annuity on that renewal.
- $100 bonus for every 5-star review or equivalent testimonial you help generate.
- Realistic OTE range is $85k–$115k/year. If a client churns, you start getting paid on them, which protects a company's margin but also means the plan rewards you heavily for keeping clients happy and getting them results.
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YOU'RE A FIT IF
- You've worked in client success, account management or support, ideally in tech, SaaS or education OR you've run an agency before.
- You build trust fast and bring real enthusiasm.
- You actually use AI tools. You know about Claude, and ideally you've tried Claude Code or built something with LLMs. Our clients are learning these tools, so you need to be a step ahead.
- You explain technical things in plain language.
- You're organised and reliable working remotely.
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WHAT WE OFFER
- Fully remote. Work from your laptop, wherever you are in the world.
- Competitive compensation.
- A team that genuinely uses cutting-edge AI tooling day to day, not just talks about it.
- Real ownership of the client success function.
You'll spend your days helping people build with the most exciting technology of the decade, on a team that uses it daily.
Apply today 👉
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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