South Yorkshire Apprenticeship Hub
Client Support Apprentice
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Apprenticeship Level 2
Apply by: 09/10/2026
Apply now on the GOV.UK apprenticeship site
About The Role
We have a great opportunity to work in our Client Support team. As a member of the team, you will be point of contact with new clients. Your responsibility will be to deliver quality customer service, increasing effectiveness and ease of doing business with us. This is a fantastic opportunity to commence a career in financial services.
General Duties Including
- Provide comprehensive administration support to the Client Support team
- Liaise with relevant parties to chase outstanding documentation required to complete pension checks via, telephone or post
- Responsible for completion of administrative tasks in the relevant area, such as scanning, electronic filing and diary bookings
- Ensure all client records are electronically filed and updated where required
- Contacting clients to retrieve any required information and to answer any queries they may have
- Provide and maintain excellent levels of customer service, providing a prompt and efficient response to enquiries
- Dealing with confidential information
- Support the organisation internally and externally by communicating about MPE’s sustainability values, culture and commitments
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You must be able to travel to and from work and college.
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
About The Training
Training will be at North Lindsey College/Doncaster College where you will access a wide range of facilities on offer
- Block release/Day release
- You will undertake the Customer Service Practitioner standard
- You will undertake Functional Skills for English and/or Maths if needed
- You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become a qualified client support advisor of the future
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About The Employer
My Pension Expert are the UK’s leading at-retirement financial adviser, committed to helping clients make informed decisions about their retirement. Our specialists provide clear, expert pension adviser to help maximise the potential of the clients pension and to help them understand what options are available.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Patience
Training Provider
DN COLLEGES GROUP
Course/Training
Customer service practitioner (level 2)
Apply by: 09/10/2026
Apply now on the GOV.UK apprenticeship site
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London