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Client Support Coordinator
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Cammach Recruitment for Client Support Coordinator
Cammach are delighted to be working with our client, a leading Occupational Health Provider, to recruit a Client Support Coordinator. This is a permanent, staff position based in Aberdeen and will be fully office-based.
Responsibilities
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Booking appointments
- This will be done via our in-house management system.
- Requests submitted via email or telephone calls.
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Preparation for appointments
- Ensuring the clinical team have the required information to complete an appointment.
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Processing appointments
- Checking certificates and reports are completed for issue to clients via our online portal.
- Ensuring appointments contain relevant information to complete the appointment.
- Managing Trackers and Reports for outstanding tasks.
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Reception team support
- Contacting external providers regarding updates on appointment outcomes.
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- Allocated a task each week
- Tasks include the following:
- Reports
- GP Chasing
- Trackers
- Emails
- Diary management
- Clinical support
- Preparation for the next day.
- Tasks include the following:
Requirements
- Ability to work independently and part of a team.
- Strong communication and client facing skills.
- Excellent organisational skills.
- Strong confidence in learning new systems and programmes.
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