• Systems and Technology Administration

  • Maintain client records and documentation in accordance with governance standards and across systems
  • Maintain data quality across client records and engagement information across key systems
  • Support technology adoption, and building confidence, helping Trustees use systems effectively
  • Assist with system changes and upgrades including systems testing and communicating changes to the wider team
  • Support data quality initiatives including data reconciliations and checks across systems as requested by Team Leader or Operations Lead

• Financial Coordination

  • Process invoicing including WIP review, billing runs and client queries
  • Administer credit notes and rebills
  • Maintain accurate time recording against the right time categories
  • Understand basic engagement financials (revenues, costs and margin) to flag areas of concern
  • Management information updates (margin, utilisation and time reports)

General and Team Duties

• Regulatory submissions - support regulatory submissions, registrations and filings where appropriate
• Internal meetings – coordination and minute-taking where required including organisation of Away Days, Debates and social department events
• Intranet – With CSE team colleagues, maintaining high quality intranet content
• Team collaboration – Work proactively with CSE colleagues to ensure balanced workload, absence cover and seamless client service
• Process improvement – Identify and implement efficiency opportunities
• Professional development – Undertake training as appropriate and engage fully in the performance management process
• Culture contribution – Contribute positively to the LawDeb culture, attend meetings as required, and carry out duties willingly and diligently
• Carry out such other tasks as you may be reasonably asked to do from time to time

Essential Knowledge, Skills, Experience

• Experience in client, account and or engagement administration
• Diary management and travel booking experience
• Systems administration experience or aptitude for technology
• Financial understanding, comfortable with invoicing, WIP, billing processes
• Proactive problem-solver with a "sleeves rolled up" mentality who takes ownership
• Outstanding organiser able to prioritise competing demands, meet deadlines, and manage complexity with confidence. Strong attention to detail
• Adaptable, resilient, willing to learn, and committed to excellent client service
• Experience supporting multiple senior stakeholders simultaneously
• Experience managing complex workloads with competing priorities

Preferred Knowledge, Skills, Experience

• Professional services or financial services industry experience
• Experience with PSA systems (Kantata), CRM platforms (MS Dynamics) or similar
• Process improvement or project experience

Your Reward

• Competitive salary with performance bonus scheme
• Generous pension contribution
• Full healthcare cover
• Health cash plan
• Life assurance
• Buy/sell annual leave scheme

Additional Information

People who thrive at LawDeb make the most of this foundation to grow themselves, help us improve and have fun playing their part in building the culture that’s fuelling our growth.

LawDeb hires people based on personal merit and qualifications regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background or any other protected attribute. We celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to work. We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

If you feel that you require any reasonable adjustments to be able to participate in this recruitment process, please provide further details where prompted.

Please note that we have a thorough referencing process, which includes credit and criminal record checks.