Entrily
Client support executive
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Client Support Executive
We are looking for both overseas and domestic Education
Customer Support executive, Understand student profiles and counsel accordingly for different countries. Shortlist courses and university options most suitable, Convert students to apply and then the application team takes over. No pressure to push or promote any particular university, etc.
What You Will Be Doing
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills Required
- Excellent interpersonal, written, and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
Job Summary
Location
Baskar Complex, Besant Road, Chinna Chokkikulam, Tamil Nadu-625002, India.
Job Type
Full-time
Salary
₹10,000.00 - ₹25,000.00 per month
Experience
1-3 years
Working Hours
9:30am - 6:30pm
Working Days
Mon - Sat
Vacancy
No.of Vacancy : 2
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Head Office
5, Limeharbour Court, London, United Kingdom E14 9RH
HYDERABAD
CORPORATE OFFICE
Manasa Sarovar Apartments, 3rd floor, Naveen Nagar, Khairatabad-500004, India.
MADURAI
BRANCH Office
5A Baskar Complex, 2nd floor, Besant Road, Chinna Chokkikulam, Tamil Nadu-625002.
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