ARC IT Recruitment
Client Technology Manager
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Client Technology Manager
Location: London
Type: Onsite, 5 days a week across the portfolio
Salary: Up to £75,000 + 20% bonus + excellent benefits
About the Role
You'll be onsite across the portfolio five days a week, regularly in front of clients: building relationships, understanding their requirements, presenting solutions, and giving them real confidence in the technology behind their workspace. We need someone who can hold their own technically and just as comfortably lead a client conversation.
You'll own the tech that shapes the member experience: Wi-Fi, networking, telephony, and AV, leading projects end to end and managing a small team. You'll be the person clients turn to when things need explaining or fixing, not just fixing them quietly in the background.
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Key Responsibilities
- Own and manage the technology that shapes the member experience.
- Lead projects end to end and manage a small team.
- Build and maintain relationships with clients.
- Present technical solutions to non-technical stakeholders.
- Engage directly with clients day-to-day.
Required Skills and Experience
- Multi-site tech delivery experience, ideally client- or member-facing (flexible workspace, serviced offices, hospitality).
- Strong knowledge of enterprise networking, Wi-Fi, connectivity, and AV.
- A genuine service mindset.
- Confidence presenting technical solutions to non-technical stakeholders.
- Project, stakeholder, and supplier management experience.
- Team leadership experience.
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Bonus Skills
- Cisco Meraki
- Ruckus
- Teams Rooms
- Zoom Rooms
- Yealink
- Logitech
Benefits
- Up to £75k + 20% bonus.
- Real client-facing scope.
- Room to grow within a fast-moving portfolio.
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