St Leonard's Hospice
Clifton Moor Donation Centre and Shop Volunteers
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Volunteer Opportunity at Clifton Moor Donation Centre and Shop
Be part of our newest retail venture and help make a difference to your local Hospice.
Join the team at our Clifton Moor Donation Centre and Shop and help turn generous donations into vital funds for St Leonard's Hospice. Whether you enjoy meeting people, helping customers, keeping things organised, or working behind the scenes, there's a role for you.
Volunteers play an important role in creating a welcoming experience for customers and donors while helping us raise funds to support local people receiving Hospice care. No previous retail experience is needed - just a positive attitude and a willingness to learn.
When am I needed?
The Clifton Moor site is open 7 days a week, and we are particularly keen to recruit volunteers for Saturdays and Sundays.
Opening hours are 9am - 4:30pm Monday to Saturday and 10am - 4pm Sunday.
We offer flexible volunteering opportunities and will work with you to find a shift pattern that fits around your availability.
Please note that due to high demand and limited spaces, we only able to take under 16's who are doing Duke of Edinburgh placements. We recruit for under 16 DoE places periodically via a specific Duke of Edinburgh role. Please see the website for more details.
What will I be doing?
As a Clifton Moor Donation Centre and Shop Volunteer, you may choose to focus on one area of the site or support a variety of activities, including:
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Donation Centre
- Welcoming donors and receiving donated items
- Sorting and organising donations
- Preparing stock for sale, recycling or redistribution
- Keeping work areas safe, tidy and organised
Furniture and Clearance Shops
- Greeting and assisting customers
- Operating the till (full training provided)
- Creating attractive displays and merchandising stock
- Replenishing shelves and shop floor displays
- Helping maintain a clean, welcoming environment
Reception
- Welcoming visitors to the site
- Answering basic enquiries and directing people to the appropriate area
- Supporting the team with simple administrative tasks
- Helping create a friendly and professional first impression for visitors and donors
What skills and qualities will I need?
We welcome applications from people of all backgrounds and experience levels. We are looking for volunteers who:
- Have a positive attitude and enjoy helping others
- Are reliable and willing to work as part of a team
- Can provide friendly customer service
- Are willing to learn new skills
- Can follow guidance and maintain confidentiality where appropriate
How will I benefit?
By volunteering at Clifton Moor, you will:
- Be part of a friendly and supportive team
- Meet new people and become part of your local community
- Build confidence and develop new skills
- Develop retail, customer service and communication skills
- Gain valuable experience for your CV, university application or future employment
- Make a real difference by helping raise vital funds for St Leonard's Hospice
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Support and Supervision
The St Leonard's Hospice Retail Team will provide full training and ongoing support throughout your volunteering journey.
Your day-to-day support will come from the Clifton Moor management team and fellow volunteers, with the Volunteer Services Team available to guide you through the application and induction process and answer any general volunteering questions you may have.
Training
Volunteers are asked to complete a small number of mandatory training modules within their first month of volunteering. Training is primarily delivered through our online learning platform and can be completed at your own pace, with support available if required.
Additional role-specific training and guidance will be provided as part of your induction.
About The Hospice
St Leonard’s Hospice provides care and support to those living with life-limiting illnesses and to the people they care about. We couldn’t carry out the important work we do without a committed and talented team of Volunteers and Supporters - people of all ages, and from all walks of life who help us provide care, assistance, and support throughout the organisation, as well as promoting the work of the hospice in local communities and raising crucial funds.
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