Clinic Lead

Direct Patient Care

• Administers medications within the scope of practice and clinic protocol; documents administration per policy.
• Documents patient phone calls and relevant clinical information; escalates any call requiring clinical assessment, triage, or medical decision-making to an RN or provider per clinic protocol.
• Communicates provider-authorized medication refills to the pharmacy per the clinic's written nursing refill protocol; does not independently authorize new prescriptions.
• Completes patient history and disability forms as directed by the provider.
• Assists in identifying unsafe patient environments and intervenes responsibly, escalating to the RN/provider as needed.
• Assists with initiating, implementing, and documenting patient and family teaching (preventative health teaching; patient/family perceptions of illness and adaptation to care; documentation of phone calls) under the direction of the RN or provider.
• Maintains open communication with MAs, RNs, the Clinical Director, midlevel providers, physicians, and other staff regarding patient progress, abnormal diagnostic/assessment data, and notable health changes.
• Relieves and substitutes for other clinical or clerical staff as needed for clinic operations.
• Performs phlebotomy and specimen collection for laboratory testing, per provider order or standing clinic protocol.
• Trains LPNs and MAs on phlebotomy and specimen collection technique and validates their competency, in accordance with clinic policy.
• Assists with recognizing the needs and concerns of patients within their cultural framework and maintains constructive relationships with patients and families.
• Attends and participates in in-service education, the quality assurance program, and risk-management programs.
• Participates in the patient care team and daily huddle when deemed necessary by the Core Care Team.
• Performs other duties as assigned.

Requirements

Required Skills/Abilities

• Ability to assign priorities and coordinate the work to relieve bottlenecks and ensure an even flow of clinic services.
• Ability to intercede with difficult clients, resolve staff or client disputes, and assists with operational or procedural inquiries.
• Ability to plan, schedule and organize work for groups ensuring proper distribution of assignments and efficient utilization of personnel, space and facilities; direct the requisition, care and maintenance of inventory, equipment and supplies.
• Excellent verbal and written communications skills.
• Requires effective interpersonal skills.
• Requires analytical skills, attention to detail, effective organization skills, ability to work in a fast-paced environment and ability to self-direct with minimal supervision.
• Requires the ability to work in a multi-cultural setting (Bi-Lingual in Spanish is preferred).
• Proficient in Microsoft Office (Word, Excel, Outlook).

Qualification, Education, & Experience

• Graduate of an accredited practical/vocational nursing program.
• Current, active Alabama LPN license (or multistate license under the Nurse Licensure Compact).
• Current CPR certification preferred.
• Prior lead, charge, or supervisory nursing experience preferred.
• One year of ambulatory or public health experience preferred.

Physical/Mental Demands

• Work requires the ability to lift or carry objects weighing up to 25 pounds.
• Work requires ability to remain stationary +/- 90% of the time.
• Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual dexterity and to communicate with others.
• Work requires proofreading and checking documents for accuracy.
• Work requires ability to use a keyboard and visualize a computer monitor to enter words or data.
• OSHA personal exposure risk category II (Tasks that involve no exposure to blood, body fluids or tissues, but employment may require performing unplanned category I tasks).
• Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting M. tuberculosis). Universal precautions will be adhered to at all times.