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Optical Express

Clinic Manager

Cheltenham
£32k – £36k/yr
Posted about 23 hours ago
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Clinic Manager

Location - Cheltenham

Hours of work - 40hrs per week including Saturdays

Salary - From £32,000 plus bonus

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager for our Cheltenham clinic, and will also manage our Worcester clinic, both locations offer consultations for Laser Eye Surgery and private eye examinations, in the role you will have full responsibility for managing the performance of the team, across our healthcare brands, Optical Express, and sk:n. The role will include management responsibilities for our Worcester consultation clinic.

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Key Responsibilities

  • You will be customer facing and you will help drive performance for the practice.
  • You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients.
  • You will have strong management experience within an Optical setting or high-end retail.
  • You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
  • It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

Day to day

  • Effectively and efficiently manage resources to meet customer demands
  • Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
  • Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
  • Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs

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What’s in it for you?

  • Competitive salary
  • 33 Days Annual leave
  • Free Laser Eye or Intraocular lens surgery
  • Free eye tests
  • Discounted prescription eyewear and sunglasses
  • Generous Optical Express friends & family discount scheme
  • Ongoing training and development opportunities
  • Workplace pension
  • State of the art, modern working environments
  • Access to a range of exclusive offers, discounts and rewards
  • Employee Assistance programme and Well being support

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.

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Skills

Clinic Management
Performance Management
Team Leadership
Customer Service
Operational Efficiency
Recruitment
Coaching
Communication Skills
Presentation Skills
Sales
Resource Management
Staff Development

Location

Cheltenham, England, United Kingdom

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